Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jasmin Gopar-Hernandez

Saint Charles,MO

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Crew Member

McDonald's
07.2016 - 08.2018
  • Worked front counter, drive-thru and other areas.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift. While restocking supplies, removing trash and cleaning areas.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Processed payments and bagged items for customer check out.

Housekeeping Aide

Margaritaville
08.2018 - 01.2020
  • Completed regular and thorough cleaning of equipment, floors and furniture.
  • Used dusting and polishing skills to leave clean and shiny appearance on surfaces.
  • Replaced linens and made beds efficiently to meet demanding daily schedules.
  • Removed soiled linens from guest rooms, replacing with fresh towels, sheets and toiletries.

Hostess, Cashier

Landshark Bar & Grill
08.2020 - 05.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Accommodated guests with children and special needs to promote comfortable dining experience.


Server, Dish Washer, Cashier

Wok N Roll Restaurant
06.2022 - 08.2022
  • Collected payments and provided accurate change.
  • Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Greeted customers, answered questions and recommended specials to increase profits.

Food Service Associate

SSM Health St. Joseph Hospital
09.2022 - Current
  • Deliver meals to rooms and provide friendly service to all facility guests.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Take patients orders and help them choose what food is best for their diet.

Education

High School Diploma -

Camdenton High School
Camdenton, MO
06.2020

Some College (No Degree) - Associate of Arts

Ozarks Technical Community College
Springfield, MO

Some College (No Degree) - Elementary Education

Lindenwood University
Saint Charles, MO
12.2024

Skills

  • Customer Service
  • High Efficiency
  • Critical Thinking
  • Problem Solving
  • Verbal and Written Communication
  • Warm and Friendly
  • Honest and Dependable
  • Attention to Detail
  • Honest and Ethical
  • Strong Work Ethic
  • Technology Integration

Certification

Google Certified Educator - Level 1

Substitute Certification


Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Food Service Associate

SSM Health St. Joseph Hospital
09.2022 - Current

Server, Dish Washer, Cashier

Wok N Roll Restaurant
06.2022 - 08.2022

Hostess, Cashier

Landshark Bar & Grill
08.2020 - 05.2022

Housekeeping Aide

Margaritaville
08.2018 - 01.2020

Crew Member

McDonald's
07.2016 - 08.2018

High School Diploma -

Camdenton High School

Some College (No Degree) - Associate of Arts

Ozarks Technical Community College

Some College (No Degree) - Elementary Education

Lindenwood University

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Jasmin Gopar-Hernandez