Jasmin Leal
Spring
Summary
Dynamic professional with extensive experience in coordinating patient schedules and managing high-volume inquiries in healthcare settings. Known for maintaining accurate records and optimizing workflows to enhance patient satisfaction. Committed to delivering exceptional service while ensuring compliance with industry standards.
Overview
12
12
years of professional experience
Work History
Patient Scheduling Coordinator
Genesis Medical Group
01.2025 - Current
- Coordinated daily scheduling for multiple healthcare providers, efficiently managing appointments for 70+ patients daily
- Optimized provider schedules to reduce wait times and improve patient flow
- Verified insurance coverage and patient information, ensuring accuracy of records and smooth patient processing
- Managed multi-line phone system, promptly addressing patient inquiries and concerns to enhance patient experience
- Delivered excellent customer service while assisting patients with appointments, referrals, and follow-ups
- Maintained patient confidentiality in compliance with HIPAA regulations
- Used Athena Health, Curogram, ECW, Outlook and Leading reach daily
Shipping and Receiving Office
Inteplast Group
01.2017 - 01.2018
- Spearheaded all shipping and receiving office duties, ensuring efficient and accurate handling of freight loads.
- Demonstrated meticulous attention to detail in inventory management, ensuring accurate tracking and record-keeping.
- Conducted quality control inspections for warehouse production lines, ensuring compliance with established standards.
- Provided exceptional customer service by professionally answering phone calls and gathering essential information for efficient freight operations.
- Organized and maintained a clean office environment, enhancing overall productivity and workflow.
- Fostered a positive work atmosphere through engaging and professional interactions with peers and drivers.
- Managed a comprehensive filing system, ensuring systematic organization of all office documents for easy access and retrieval.
- Proficiently entered and updated data, paperwork, and documents in the computer system, ensuring accuracy and reliability.
Store Consultant and Color Expert
Darque Tan
01.2016 - 01.2017
- Warmly greeted clients upon arrival, fostering a welcoming and friendly store environment.
- Educated clients on safe tanning practices and equipment use, enhancing client comfort and ensuring safety.
- Maintained impeccable cleanliness and organization within the store and tanning beds, adhering to high standards of hygiene and presentation.
- Managed daily store register operations, including deposits and totals, ensuring accuracy and financial integrity.
- Explained, filed, and managed customer contracts and release forms, ensuring clarity and compliance with company policies.
- Excelled in sales by educating clients on tanning products, tailoring recommendations to individual needs and preferences.
- Conducted tours of facility for new clients, showcasing services and enhancing client engagement.
- Answered phone calls with professionalism and proper etiquette, providing informative and helpful assistance to clients.
- Entrusted with the responsibility of opening and closing the store, demonstrating reliability and adherence to operational protocols.
- Managed daily inventory with precision, ensuring stock levels were maintained and accurately accounted for.
Store Consultant and Color Expert
E-Z Tan
01.2014 - 01.2016
- Engaged with clients to educate them on safe tanning practices, providing clear instructions on the use and safety aspects of tanning equipment.
- Maintained cleanliness and orderliness of store and tanning beds, creating a welcoming and hygienic environment for clients.
- Managed financial tasks with accuracy, handling store deposits and daily register totals, showcasing strong numerical and financial management skills.
- Filed and managed customer contracts and release forms in compliance with company policies, ensuring accurate documentation.
- Answered phone calls with proper etiquette, delivering helpful and accurate information to enhance client experiences.
- Trusted with the responsibility of opening and closing the store, upholding operational standards and security protocols.
- Conducted daily inventory checks with precision, ensuring stock levels were meticulously maintained and recorded.
Education
Medical Assistant Diploma -
Everest College
01-2015
High School Diploma -
Spring High School
01-2014
Skills
- Customer service
- Health safety
- Operational Efficiency
- Document management
- Financial Transactions
- Time management
- Highly organized
- Attention to detail
- Multitasking
- Communication Skills
- Problem-Solving
- Team Collaboration
- Sales expertise
- Computer Literacy
Timeline
Patient Scheduling Coordinator
Genesis Medical Group
01.2025 - Current
Shipping and Receiving Office
Inteplast Group
01.2017 - 01.2018
Store Consultant and Color Expert
Darque Tan
01.2016 - 01.2017
Store Consultant and Color Expert
E-Z Tan
01.2014 - 01.2016
Medical Assistant Diploma -
Everest College
High School Diploma -
Spring High School