Jasmine Bonilla
Summary
Proven Administrative Assistant at Passaic County Workforce Development Center, adept in office administration and customer service. Excelled in creating efficient filing systems and enhancing customer relations, significantly improving document organization and client satisfaction. Skilled in Microsoft Excel and fostering positive client interactions, demonstrating a commitment to excellence and operational improvement. Offering excellent communication, planning and prioritization skills demonstrated through 13 years of performance.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Passaic County Workforce Development Center
2013.04 - Current
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Drafted correspondence and other documents for Director and department heads in company's name.
- Assisted development and implementation of new administrative procedures.
- Volunteered to help with special projects of varying degrees of complexity.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Established administrative work procedures to track staff's daily tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
Bachelor of Science - Human Resources Management
DeVry University
Villa Park, IL03.2025
High School Diploma -
John F. Kennedy High School
Paterson, NJ06.2007
Skills
- Customer Service
- Data Entry
- Office Administration
- Administrative Support
- Microsoft Word
- Microsoft Excel
- File Organization
- Customer and client relations
- Filing
- Multi-line phone proficiency
- Tech-Savvy
- Documentation And Reporting
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Passaic County Workforce Development Center
2013.04 - Current
Bachelor of Science - Human Resources Management
DeVry University
High School Diploma -
John F. Kennedy High School
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