Jasmine Cortez
Beasley
Summary
Self-motivated Guest Services Professional experienced in customer relations and recordkeeping. Maintained a positive atmosphere while managing multiple tasks and effectively communicating with visitors and vendors. Delivered value through strong problem-solving abilities and collaboration skills.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Front Desk Receptionist
Caldwell and Steinbring Dentistry for Children
Sugar Land
06.2017 - Current
- Greeted and welcomed patients in a friendly, professional manner.
- Answered phone calls and addressed patient inquiries promptly and courteously.
- Managed appointment scheduling using practice management software efficiently.
- Educated clients on various insurance policies and coverage options.
- Provided customers with information regarding plan features, pricing, and availability.
- Monitored clients' insurance coverages to ensure changing needs were met.
Curbside Shopper
HEB Grocery Store
Missouri City
02.2021 - 05.2021
- Selected items for customer orders with attention to detail.
- Assisted customers in finding products during curbside pickup.
- Communicated effectively with team members to coordinate order fulfillment.
- Collaborated with store staff to ensure product availability and quality.
- Maintained cleanliness and organization of shopping areas and equipment.
Education
Some College (No Degree) - Nursing Administration
Houston Community College
Houston, TXSkills
- Appointment scheduling
- Patient coordination
- Patient inquiry resolution
- Insurance verification
- Practice management software
- Customer relationship management
- Customer information processing
- Inventory management
Certification
- CPR certified
- OSHA certified
- Hippa certified
Timeline
Curbside Shopper
HEB Grocery Store
02.2021 - 05.2021
Front Desk Receptionist
Caldwell and Steinbring Dentistry for Children
06.2017 - Current
Some College (No Degree) - Nursing Administration
Houston Community College