JASMINE ENGLISH
PADUCAH
Summary
Dynamic and dedicated professional with a proven track record at Paducah Beer Werks, excelling in customer interaction and quality control. Skilled in blood collection techniques and committed to maintaining high standards of service, I foster positive guest experiences while ensuring compliance with health protocols.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Paducah Beer Werks
08.2023 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Managed multiple tables efficiently while maintaining attention to detail and accuracy.
- Collaborated with kitchen staff to coordinate timely food preparation and delivery.
- Processed customer payments accurately using point-of-sale systems.
- Maintained cleanliness and organization of dining area, adhering to health standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Bartender
Logan's Roadhouse
02.2021 - 11.2023
- Crafted and served cocktails, ensuring consistency in taste and presentation.
- Managed bar inventory, tracking supplies to minimize waste and optimize ordering.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new staff on drink preparation techniques and bar equipment usage.
- Maintained cleanliness of bar area, adhering to health and safety regulations.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Housekeeper
Residence Inn Marriott
03.2018 - 02.2021
- Maintained cleanliness and organization in guest rooms and common areas.
- Operated cleaning equipment including vacuums, floor scrubbers, and steam cleaners.
- Inspected premises for safety hazards and reported maintenance issues promptly.
- Collaborated with team members to execute daily cleaning schedules efficiently.
- Trained new staff on proper cleaning techniques and company standards.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
Education
Associate of Applied Science - Phlebotomy
West Kentucky Community And Technical College
Paducah, KY 08.2024 - 12.2024
Skills
- Consistent work performance
- Customer interaction
- Skilled in patient venipuncture procedures
- Specimen collection protocol
- Direct patient support
- Specimen handling
- Butterfly needle technique
- Blood collection techniques
- Specimen labeling procedures
- HIPAA compliance knowledge
- Patient support
- Capillary blood collection
- Infection safety protocols
- Quality control
Certification
Certificate in Phlebotomy
Timeline
Associate of Applied Science - Phlebotomy
West Kentucky Community And Technical College
08.2024 - 12.2024
Server
Paducah Beer Werks
08.2023 - Current
Bartender
Logan's Roadhouse
02.2021 - 11.2023
Housekeeper
Residence Inn Marriott
03.2018 - 02.2021
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