Jasmine Ingram
Federal Way,WA
Summary
Dynamic Assistant Property Manager with a proven track record at Palladium Real Estate Services, excelling in tenant relations and conflict resolution. Adept at financial reporting and regulatory compliance, I consistently exceed expectations through effective communication and strategic problem-solving, ensuring seamless operations and high tenant satisfaction. Resourceful Assistant Property Manager known for high productivity and efficient task completion. Specialize in tenant relations, lease management, and property maintenance coordination. Excel in communication, problem-solving, and time management to enhance operational efficiency and tenant satisfaction. Committed to leveraging these skills to achieve excellent service delivery and property performance.
Overview
4
4
years of professional experience
Work History
Assistant Property Manager
Palladium Real Estate Services
Covington, WA
11.2024 - Current
- Collected monthly assessments, rental fees, deposits and payments.
- Kept records of correspondence with residents and tenants.
- Ensured compliance with all applicable laws related to fair housing practices.
- Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
- Coordinated move-ins and move-outs, ensuring smooth transitions for tenants.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Assistant Property Manager
Goodmen Real Estate - GRE
Kent , WA
02.2023 - 07.2023
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
- Cultivated rapport with clients to meet expectations for high-end event space rentals.
- Liaised between construction manager and tenant during build-out phase of tenant suite.
- Collected monthly assessments, rental fees, deposits and payments.
- Negotiated rates and prepared documents such as communization, pooling and production sharing agreements.
- Prepared monthly financial reports for review by the property manager.
Assistant Property Manager
Allied Residential
Bellevue, WA
08.2021 - 02.2023
- Updated and maintained databases with current information.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Conducted apartment tours for potential tenants and answered questions about property.
- Conducted regular inspections of properties to identify any needed repairs or improvements.
- Escalated critical issues to property manager to promote immediate resolution.
Education
High School Diploma -
Milpitas High School
Milpitas, CA06-2011
Skills
- Property management
- Financial reporting
- Regulatory compliance
- Tenant relations
- Conflict resolution
- Customer service
- Policy enforcement
- Payment collection
- Lease agreement review
- Telephone and email etiquette
- Training and mentoring
- Active listening
- Crisis management
- Relationship building
- Decision-making
- Financial oversight
- Professionalism
- Multitasking capacity
- Oversee maintenance
- Housing regulations
- Property inspection
Timeline
Assistant Property Manager
Palladium Real Estate Services
11.2024 - Current
Assistant Property Manager
Goodmen Real Estate - GRE
02.2023 - 07.2023
Assistant Property Manager
Allied Residential
08.2021 - 02.2023
High School Diploma -
Milpitas High School
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