Jasmine Lopez
Henderson
Summary
- Dynamic Shift Lead Manager at Purple Penguin Snow Cone Shack with proven expertise in cash handling and employee training.
- Successfully balanced two jobs while attending school, demonstrating strong time management, dedication, and multitasking skills.
- Earned CNA certification through College of Southern Nevada, and gained hands-on clinical experience through academic training, developing practical skills in patient care and healthcare support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Lead Manager
Purple Penguin Snow Cone Shack
03.2022 - Current
- Responsible for money and locking up the building at the end of the night.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
Floor Worker
Jellyland
09.2022 - 02.2023
- Collaborated with team members to complete daily tasks and achieve store goals.
- Demonstrated flexibility and adaptability by willingly adjusting schedule or covering additional shifts to support store needs.
Education
High School Diploma -
Basic Academy International Studies
Henderson, NVNo Degree -
College of Southern Nevada
Las Vegas, NV05-2027
Skills
- Employee training
- Cash handling
- Opening and closing procedures
- Punctual and reliable
- Accurate money handling
- Customer service
- Team collaboration and leadership
Certification
- Certified Nursing Assistant
Timeline
Floor Worker
Jellyland
09.2022 - 02.2023
Shift Lead Manager
Purple Penguin Snow Cone Shack
03.2022 - Current
High School Diploma -
Basic Academy International Studies
No Degree -
College of Southern Nevada
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