Jasmine Pelletier
Morgan Hill,CA
Summary
enhancing customer satisfaction and sales at TJX Companies, leveraging expert knowledge in jewelry and exceptional customer service skills. Achieved a safe driving record with FedEx Express, demonstrating reliability. Excelled in leadership at Cinelux Theaters, significantly improving team productivity through efficient workflow management.
Overview
12
12
years of professional experience
Work History
Driver
Fedex Express
02.2021 - 09.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Supervisior
Cinelux Theaters
03.2020 - 01.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Jewelry Sales Associate
TJX Companies
09.2012 - 07.2017
- Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
- Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
- Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
High School Diploma -
Central
Morgan Hill, CASkills
- Customer service
- Punctual and reliable
- City and non-city driving
- Safety protocols
- Vehicle inspections
- GPS and route planning
- Loading and unloading
- Adaptable driving techniques
Languages
English
Spanish
Timeline
Driver
Fedex Express
02.2021 - 09.2024
Supervisior
Cinelux Theaters
03.2020 - 01.2021
Jewelry Sales Associate
TJX Companies
09.2012 - 07.2017
High School Diploma -
Central