Jasmine Rosales
San Antonio,TX
Summary
Versatile and dynamic, with a proven track record at Judson Independent School District, I excel in leveraging educational technology and fostering customer relationships. Skilled in systems analysis and problem-solving, I have significantly enhanced learning experiences and sales outcomes. My approach combines innovative teaching methods with exceptional service, driving both academic and retail success.
Overview
8
8
years of professional experience
Work History
Technology Teacher
Judson Independent School District
11.2022 - Current
- Trained and developed students' skills in word-processing, spreadsheet and database programs.
- Communicated with students to discuss progress and need for extra assistance.
- Planned and implemented curriculum to teach up-to-date technology to students grades K-5th.
- Created lesson plans and instructional materials in accordance with school district guidelines.
- Used computers, audio-visual aids and other equipment and materials to supplement presentations.
- Conferred with parents or guardians, other teachers and administrators to resolve students' behavioral and academic problems.
- Helped individuals develop life skills, improve knowledge and enhance vocational skills.
- Learned and adapted quickly to new technology and software applications.
- Used lectures, demonstrations and discussions to instruct students individually and in small groups.
- Maintained orderly classroom stocked with appropriate supplies.
Bus Monitor/Driver
Judson Independent School District
03.2019 - 11.2022
- Responded to medical crises and behavioral problems to maintain safe travel.
- Assisted driver in monitoring and managing student behaviors to promote safety.
- Managed emergency bus evacuations with appropriate use of emergency door.
- Kept student personal and medical information in strictest confidence.
- Collaborated and communicated with school personnel, students and parents to maintain positive relationships.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Secured special seats and restraint devices used by students.
- Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
- Supervised and assisted special-needs passengers, offering individual adult attention during transport.
- Communicated with bus drivers, contractors and schools regarding route changes.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
Sales Associate
JBSA-Randolph Main Exchange
03.2018 - 03.2019
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Built relationships with customers to encourage repeat business.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Performed cash, card, and check transactions to complete customer purchases.
Retail Sales Associate
Rack Room Shoes
08.2016 - 03.2018
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and provided outstanding customer service.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Monitored customers for signs of security concerns and escalated issues to management.
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Worked to meet or exceed special targets for special donations and specific product promotions.
- Performed cash, card, and check transactions to complete customer purchases.
- Used in-store system to locate inventory and place special orders for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Recommended complementary purchases to customers, increasing revenue.
Education
Bachelor of Science - Criminal Justice & Criminology
Texas A&M University San Antonio
One University Way, San Antonio, TX 7822407.2027
Associate of Science - Criminal Justice & Criminology
Northeast Lakeview College
Universal City, TX07.2020
High School Diploma -
Karen Wagner High School
San Antonio, TX05.2018
Skills
- Promotional support
- Payment Processing
- Product Sales
- Cash Handling Accuracy
- Sales expertise
- Reliable and punctual
- Written and oral communication skills
- Problem-solving skills
- Relationship Building
- Customer Service
- Order Processing
- Phone Etiquette
- Operating systems
- Systems Analysis
Timeline
Technology Teacher
Judson Independent School District
11.2022 - Current
Bus Monitor/Driver
Judson Independent School District
03.2019 - 11.2022
Sales Associate
JBSA-Randolph Main Exchange
03.2018 - 03.2019
Retail Sales Associate
Rack Room Shoes
08.2016 - 03.2018
Bachelor of Science - Criminal Justice & Criminology
Texas A&M University San Antonio
Associate of Science - Criminal Justice & Criminology
Northeast Lakeview College
High School Diploma -
Karen Wagner High School
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