Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Jasmine Woodard

Jasmine Woodard

Rock Hill,SC

Summary

Dynamic and results-driven professional with extensive experience in customer service and cashier training at Bojangles' Famous Chicken 'n Biscuits. Proven ability to enhance customer loyalty and retention while effectively managing cash handling and POS operations. Skilled in conflict resolution and fostering team performance through mentorship and support.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier Team Lead

Bojangles' Famous Chicken 'n Biscuits
08.2023 - Current
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Increased customer loyalty and retention.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers by answering questions and fulfilling requests.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Trained team members on cash register operation and cash handling.

Cashier

Dollar Tree Distribution Center
04.2022 - 05.2023
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Stocked, tagged and displayed merchandise as required.

Cashier

Burger King
03.2021 - 05.2022
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases.

Host

Another Broken Egg Cafe
02.2022 - 04.2022
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Stocker

Five Below
02.2022 - 02.2022
  • Performed inventory control, such as counting, and stocking merchandise.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.

Education

Cosmology - Cosmology

Empire Beauty School
Pineville, NC

Skills

  • Cashier training
  • Clear communication
  • Deposit preparation
  • Customer service
  • Cash register operation
  • Cash handling
  • Hospitality and accommodation
  • Basic math
  • POS system
  • Heavy lifting
  • Customer engagement
  • Conflict resolution
  • Multitasking and organization

Certification

Microsoft Powerpoint & Word

Timeline

Cashier Team Lead

Bojangles' Famous Chicken 'n Biscuits
08.2023 - Current

Cashier

Dollar Tree Distribution Center
04.2022 - 05.2023

Host

Another Broken Egg Cafe
02.2022 - 04.2022

Stocker

Five Below
02.2022 - 02.2022

Cashier

Burger King
03.2021 - 05.2022

Cosmology - Cosmology

Empire Beauty School

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