Jasmine Young
Atlanta,Ga
Summary
My primary objective is to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance.
Overview
14
14
years of professional experience
Work History
Store Manager
Metro by T-Mobile (dealer)
04.2023 - 07.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Hiring, training and mentoring new staff members.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Lead Salesperson
Metro by T-Mobile (corporate)
09.2009 - 04.2023
- Delivering excellent customer service
- Handling clients confidential information while accessing accounts
- Responsible for training both clients and employees on product knowledge
- Achieved personal sales goals with great upselling and cross-selling abilities.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
High School Diploma -
Atlanta Metropolitan State College
Atlanta, GASkills
- Marketing
- Project Management
- Negotiating
- Problem-solving
- Staff Training
- Inventory
Accomplishments
- Exceeded monthly store sales goals 8 months in a row.
- Awarded Top Contributer in 2001
- Assisted on opening new market in Nashville, Tennessee
- Implemented marketing strategies which resulted in 20% growth of customer base.
Leadership Experience
Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
Timeline
Store Manager
Metro by T-Mobile (dealer)
04.2023 - 07.2023
Lead Salesperson
Metro by T-Mobile (corporate)
09.2009 - 04.2023
High School Diploma -
Atlanta Metropolitan State College