Jason Boyce
Family Dollar
PUEBLO,CO
24
years of professional experience
Results-driven Store Manager with expertise in customer service, team leadership, and store operations. Proven ability to train and mentor staff, optimize inventory levels, and enhance sales performance through strategic initiatives.
Work History
Store Manager
7 Years 8 Months- Directed daily store operations, ensuring adherence to company policies and procedures.
- Implemented promotional strategies to enhance sales performance and customer engagement.
- Managed inventory levels, optimizing stock availability and minimizing shrinkage.
- Trained and mentored team members, fostering a culture of continuous improvement and collaboration.
- Oversaw cash management processes, ensuring accuracy in financial transactions and reporting.
- Developed staff schedules to optimize labor costs while maintaining service levels.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Approved regular payroll submissions for employees.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Delivery Driver
9 Years 7 Months- Delivered products efficiently to designated locations, ensuring timely service and customer satisfaction.
- Operated delivery vehicle safely, adhering to traffic regulations and safety protocols.
- Assisted in loading and unloading of products, optimizing space utilization within the vehicle.
- Monitored vehicle maintenance needs, coordinating repairs to ensure reliability and performance.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Cashier
1 Year 5 Months- Managed cash register operations, ensuring accurate transactions and efficient service.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Maintained cleanliness and organization of checkout area for optimal efficiency.
- Assisted in training new cashiers on procedures and customer service standards.
- Worked flexible schedule and extra shifts to meet business needs.
Line Cook
1 Year 9 Months- Prepared and cooked menu items following standardized recipes and procedures.
- Collaborated with team members to streamline food preparation processes for efficiency.
- Trained new staff on kitchen operations, food safety standards, and equipment usage.
- Maintained cleanliness and organization of kitchen workstations to ensure safety compliance.
Education
High School Diploma
Skills
Store operations
Store operations
Team leadership
Multitasking
Inventory management
Customer relations
Problem-solving
Organizational skills
Customer engagement
Timeline
Store Manager
Family Dollar
01.2019 - 09.2026Read More
Delivery Driver
Caspers Donuts
02.2009 - 09.2018Read More
Cashier
Loaf 'N Jug
06.2007 - 11.2008Read More
Line Cook
McDonald's
10.2002 - 07.2004Read More
Pueblo Technical Academy
High School Diploma
Read More