JASON EMMETT
Tacoma,WA
Summary
Accomplished and energetic with a solid history in customer service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include sales, customer service, supervisory experience, and customer interaction.
Overview
22
22
years of professional experience
Work History
Residential Coordinator
CAPA
Tacoma
07.2004 - Current
- Coordinated client services to enhance residential support and community integration.
- Developed and implemented individualized service plans for resident needs.
- Trained staff on best practices in residential care and compliance requirements.
- Monitored resident progress through regular assessments and feedback sessions.
- Led team meetings to discuss strategies for enhancing resident satisfaction and safety standards.
- Facilitated conflict resolution among residents, fostering a harmonious living environment.
- Maintained important organizational paperwork and resident data.
- Organized and produced weekly schedules.
- Established policies and procedures for handling emergency situations, providing guidance for staff members during crises.
- Evaluated employee performance regularly, offering feedback and opportunities for professional development in their respective roles.
Retail Customer Sales Associate, Self Employed
Evil Thread
Tacoma, WA
07.2013 - 09.2025
- Self Employed
- Small Retail Business
- Oversaw production, distribution, and sales, of products
- Promoted store promotions effectively, increasing customer engagement and sales volume.
- Delivered exceptional customer service, resolving inquiries and enhancing client satisfaction.
- Managed inventory accurately, ensuring product availability and timely restocking.
- Conducted regular stock checks for better inventory management, reducing instances of out-of-stock items affecting potential sales opportunities.
- Experienced in person to person and online sales
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled cash register transactions accurately, ensuring seamless checkout experiences for customers.
Education
High School Diploma -
Clover Park High School
Lakewood, WA06-1998
Skills
- Team management
- Scheduling management
- Health and safety
- Resident relations
- Daily living assistance
- Client relationship management
- Crisis management
- Teamwork
- Time management
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
Timeline
Retail Customer Sales Associate, Self Employed
Evil Thread
07.2013 - 09.2025
Residential Coordinator
CAPA
07.2004 - Current
High School Diploma -
Clover Park High School