Jason Flores
McAllen,TX
Summary
Proven leader with a track record of enhancing team performance and agility at Kemper Insurance. Demonstrates exceptional organizational skills and adaptability, excelling in problem-solving and multitasking. Achieved significant milestones by fostering teamwork and leveraging excellent communication to surpass goals.
Overview
21
21
years of professional experience
Work History
Admissions Representative
STVT - Ancora
10.2023 - Current
- Reviewed admissions applications to check students' eligibility for acceptance.
- Supported students through admissions process by answering questions and assisting with forms.
- Scheduled appointments to meet with students face-to-face and discuss education plans.
Manager II
Kemper Insurance
03.2008 - 06.2023
- Accomplished multiple tasks within established timeframes.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cross-trained existing employees to maximize team agility and performance.
Customer Service Supervisor
TMobile
12.2003 - 03.2008
- Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
- Coached team members to deliver hospitable, professional service while adhering to set service models.
- Coached employees through day-to-day work and complex problems.
- Created, prepared, and delivered reports to various departments.
Education
High School Diploma -
Mission High School
Mission, TX05.1999
Skills
- Organizational Skills
- Attention to Detail
- Active Listening
- Adaptability and Flexibility
- Teamwork and Collaboration
- Excellent Communication
- Reliability
- Problem-solving abilities
- Time Management
- Multitasking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Admissions Representative
STVT - Ancora
10.2023 - Current
Manager II
Kemper Insurance
03.2008 - 06.2023
Customer Service Supervisor
TMobile
12.2003 - 03.2008
High School Diploma -
Mission High School
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