Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jason Nguyen

Westminster,California

Summary

Dynamic and results-driven professional with a strong work ethic and excellent communication skills, honed through hands-on experience at Gen Korean BBQ. Proven ability in food delivery, order accuracy, and conflict resolution, consistently ensuring exceptional guest experiences. Adept at beverage preparation and team collaboration, with a track record of enhancing service quality and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Server

Gen Korean BBQ
Westminster, CA
12.2022 - Current
  • Resolved guest inquiries and complaints to uphold professionalism and satisfaction standards.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Communicated dietary restrictions and special requests to kitchen staff for accurate preparation.
  • Prepared beverages according to standard recipes, ensuring consistency in quality.
  • Delivered food orders promptly and courteously to enhance dining experience.
  • Recorded customer orders accurately to facilitate timely service.
  • Maintained knowledge of daily specials, new menu items, and promotions for informed suggestions.
  • Adhered to sanitation regulations set by health department to ensure compliance.
  • Gathered guest feedback on meals served, addressing concerns and providing additional items as needed.

Cashier/host

Brodard Restaurant
Fountain Valley
06.2022 - 11.2022
  • Processed payments accurately through various methods including cash, credit, and gift cards.
  • Greeted customers and addressed inquiries about products, services, and policies.
  • Maintained cleanliness of checkout area, ensuring a welcoming environment.
  • Answered questions regarding store policies and procedures as needed.
  • Performed additional tasks as directed by management.
  • Ensured efficient operation of cash register for smooth transactions.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.

Cashier

Maui Hawaiian BBQ
Westminster, CA
10.2021 - 06.2022
  • Maintained organized merchandise displays to enhance overall store appearance.
  • Operated cash register and POS system for efficient transaction processing.
  • Greeted customers upon entry and addressed inquiries promptly.
  • Restocked shelves with merchandise as needed to ensure availability.

Education

Some College (No Degree) - Bachelor of Business Administration

California State University, Fullerton
Fullerton, CA

Skills

  • Order accuracy and food safety
  • Effective communication
  • Beverage preparation and menu knowledge
  • Conflict resolution
  • Time management
  • Strong work ethic
  • Team collaboration
  • Positive guest interactions

Languages

Vietnamese
Native/ Bilingual

Timeline

Server

Gen Korean BBQ
12.2022 - Current

Cashier/host

Brodard Restaurant
06.2022 - 11.2022

Cashier

Maui Hawaiian BBQ
10.2021 - 06.2022

Some College (No Degree) - Bachelor of Business Administration

California State University, Fullerton

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