Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately using POS software.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Merchandising Associate
Home Depot
04.2020 - Current
Increased overall store performance with consistent attention to detail in visual merchandising efforts.
Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
Improved product visibility by creating eye-catching merchandise displays.
Elevated brand image through adherence to corporate visual merchandising guidelines during floor sets and window installations.
Trained new merchandising associates on company standards, guidelines, and best practices.
Seasonal Sales Associate
Kohl's of Willimantic
09.2019 - 12.2019
Truck Merchandise
Hardline. Merchandise on Sales Floor
Customer Assistance
Front End Cashier
Stop and Shop Supermarket
05.2018 - 09.2018
Front End Cashier
Customer Assistance
Bagger
Casino Operations Cashier
Foxwoods Resort Casino
06.2018 - 07.2018
Casino Operations Cashier
Customer Assistance
Cash/Credit Card/E–Tickets Transactions
Senior Sales Associate
Salvation Army Family Store
02.2013 - 04.2018
Senior Sales Associate
Assisted Customers with Decisions
Cashier
Truck & Donation Deliveries
Education
Associate - General Studies
Quinebaug Valley Community College
Danielson, CT
Skills
Customer Service
Team Leader
Cash Handling
Certification
Early Childhood Education Present
Registered Certified Nurse's Assistant April 1984 to June 2016
ASSESSMENTS
Nursing Aide Skills — Proficient January 2019 Measures a candidate’s ability to provide nursing aid to patients using knowledge of relevant equipment and procedures. Full results: https://share.indeedassessments.com/share_assignment/8xacjs6kcmgq7zlc
Customer Focus & Orientation — Highly Proficient January 2020 Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_assignment/7fbzubkmbbab0s9m
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.