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Jason Yenger
Shawnee
Summary
General manager with expertise in training development and operational efficiency. Proven track record in leading high-performing teams and enhancing guest experiences. Strong ability to implement strategies that drive performance and satisfaction.
Overview
28
28
years of professional experience
2
2
Certifications
Work History
General Manager
Dave & Buster's
Overland Park
07.2008 - 07.2026
- Oversaw daily business operations, ensuring effective budgeting, staffing, scheduling, inventory control, customer service, and sales.
- Delivered exceptional guest experiences through hands-on leadership of associates and managers.
- Facilitated employee training activities to uphold compliance with company policies and procedures.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Acted as a traveling support General Manager across the region. Ensured operational performance of both Kansas City locations for 3 months while the new GM was trained.
- Developed and delivered training programs for regional managers to enhance operational effectiveness.
Operations Manager
Fiorella's Jack Stack Barbecue
Overland Park
09.2007 - 07.2008
- Coordinated staff schedules to maximize labor efficiency during peak hours.
- Developed training materials for effective onboarding of new employees.
- Maintained accurate inventory records to monitor stock levels and reduce costs.
Operations Manager
Dave & Buster's
Kansas City
08.2006 - 09.2007
- Trained and mentored staff on service and food preparation best practices to enhance team skills.
- Managed inventory levels and ordered supplies to ensure smooth operations.
- Managed daily operations to ensure efficient service during peak hours.
- Coordinated staff schedules to optimize workforce and meet customer demands.
- Oversaw inventory management to maintain stock levels and reduce waste.
General Manager
The Other Place
Overland Park
08.1998 - 08.2006
- Managed daily business operations, focusing on budgeting, staffing, scheduling, inventory control, customer service, and sales to optimize overall performance.
- Developed promotional strategies that successfully increased foot traffic and enhanced customer engagement.
- Monitored payroll and coordinated schedules to maintain budget adherence and support operational efficiency.
Education
Associate of Arts -
Iowa Central Community College
Fort Dodge, IA05-1992
Skills
- Budget management
- Operational efficiency strategies
- Staff scheduling
- Customer service excellence
Certification
Servsafe Alcohol / National Restaurant Association
Timeline
General Manager
Dave & Buster's
07.2008 - 07.2026
Operations Manager
Fiorella's Jack Stack Barbecue
09.2007 - 07.2008
Operations Manager
Dave & Buster's
08.2006 - 09.2007
General Manager
The Other Place
08.1998 - 08.2006
Associate of Arts -
Iowa Central Community College