Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jaunita Johnson

Summary

Detail-oriented Office Administrator and Medical Assistant ready to make a meaningful impact in a dynamic medical environment through exceptional organizational and communication skills. Equipped with a strong willingness to learn and adapt swiftly, ensuring seamless office operations and enhanced patient care. Committed to delivering outstanding support to healthcare professionals while fostering positive patient experiences through advanced interpersonal abilities. Proven track record of thriving in fast-paced settings, contributing to the overall efficiency and effectiveness of healthcare delivery.

Overview

6
6
years of professional experience

Work History

Optician

America Best Eyeglasses
03.2025 - 08.2025
  • Assisted in fitting and adjusting eyewear to ensure optimal comfort and vision accuracy.
  • Educated patients on proper eyewear care and utilization for enhanced satisfaction.
  • Managed inventory of lenses and frames, ensuring stock levels met operational demands.
  • Conducted routine maintenance on optical equipment to uphold operational standards.

Women's Shelter Associate

Kalamazoo Gospel Ministries
11.2022 - 01.2025
  • Managed front desk operations, ensuring efficient guest check-in and check-out processes.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Coordinated appointment schedules for staff, optimizing daily workflow and resource allocation.
  • Maintained organized filing system for patient records, enhancing data retrieval efficiency.

Caregiver / Personal Assistant

Storypoint
11.2021 - 02.2022
  • Provided compassionate personal care to residents, ensuring comfort and dignity in daily activities.
  • Developed individualized care plans in collaboration with healthcare professionals to meet resident needs.
  • Trained new staff on best practices for patient interaction and support, enhancing team efficiency.
  • Maintained cleanliness and organization of living spaces, ensuring a safe environment for all residents.

Banquet Server/ Housekeeping

Delta Hotels Kalamazoo Conference Center
03.2019 - 03.2020
  • Maintained cleanliness and sanitation standards in guest rooms and common areas.
  • Inspected rooms for proper maintenance, reporting issues to management promptly.
  • Managed inventory of cleaning supplies and linens, ensuring adequate stock levels.
  • Collaborated with front desk staff to fulfill special guest requests efficiently.

Education

Associate of Science - Health Services

Ultimate Medical Academy
Tampa, FL
02.2022

Skills

  • Optical measurements
  • Optical dispensing
  • Insurance verification
  • Retail sales
  • Teamwork
  • Time management
  • Patient recordkeeping
  • Teamwork and collaboration
  • Excellent communication
  • Reliability
  • Multitasking Abilities
  • Customer service

Languages

English
Full Professional

Timeline

Optician

America Best Eyeglasses
03.2025 - 08.2025

Women's Shelter Associate

Kalamazoo Gospel Ministries
11.2022 - 01.2025

Caregiver / Personal Assistant

Storypoint
11.2021 - 02.2022

Banquet Server/ Housekeeping

Delta Hotels Kalamazoo Conference Center
03.2019 - 03.2020

Associate of Science - Health Services

Ultimate Medical Academy

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