Dynamic event coordinator with a proven track record in managing complex events and ensuring client satisfaction. Expertise in budget management, logistics coordination, and staff supervision.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Norris Conference Centers
Houston
2011.09 - Current
Managed daily operations of conference facilities and event spaces.
Coordinated logistics for meetings, conferences, and special events to ensure seamless execution and client satisfaction.
Supervised staff training and development to enhance service quality.
Implemented operational procedures that improved event execution efficiency and reduced potential errors.
Assisted in budget preparation and cost management for events.
Addressed client inquiries and resolved issues promptly, enhancing overall client satisfaction and retention.
Ensured that customer service standards were met or exceeded at all times.
Catering Manager
ARAMARK Sports and Entertainment
Houston
2006.02 - 2011.09
Oversaw catering operations for high-profile events, ensuring seamless execution and client satisfaction.
Supervised catering staff to ensure compliance with service standards.
Coordinated delivery schedules with clients, guaranteeing timely arrival of all ordered items to enhance event success.
Supervised servers during catered events, maintaining high service standards to elevate guest experience.
Led team meetings to discuss upcoming events, delegate tasks, and address any concerns or challenges.
Catering Captain
Hilton University of Houston Campus
Houston
2005.01 - 2007
Supervised event setup and breakdown to ensure smooth operations.
Managed buffet lines at larger events ensuring guests received appropriate amounts of food in an efficient manner.
Coordinated with kitchen staff to manage food service for events.
Hospital Corpsman Third Class
United States Navy
Camp Lejuene
1997.07 - 2002.07
Provided emergency care for injured personnel, facilitating immediate medical intervention and support.
Administered first aid and emergency treatment to injured service members, ensuring prompt recovery and stabilization.
Monitored vital signs of patients.
Maintained medical equipment and ensured availability of supplies for critical medical responses.
Provided preventive medicine services such as immunizations.
Participated in training exercises to enhance readiness for medical emergencies.
Education
Some College (No Degree) - Hotel Restaurant Management
Houston Community College
Houston, TX
Skills
Event management
Logistics coordination
Budget preparation
Staff training
Relationship building
Customer service
Certification
TABC
Serve Safe
Languages
Spanish
Professional
English
Professional
Timeline
Assistant General Manager
Norris Conference Centers
2011.09 - Current
Catering Manager
ARAMARK Sports and Entertainment
2006.02 - 2011.09
Catering Captain
Hilton University of Houston Campus
2005.01 - 2007
Hospital Corpsman Third Class
United States Navy
1997.07 - 2002.07
Some College (No Degree) - Hotel Restaurant Management