Javier Escobar
Elizabeth,NJ
Summary
Dedicated Server/Bartender with expertise in personalized menu recommendations and efficient closing duties. Proficient in POS system operations and knowledgeable in food safety regulations. Demonstrates strong relationship-building and time management skills in high-pressure restaurant settings, ensuring exceptional service and customer satisfaction. Recognized for maintaining a positive dining atmosphere and optimizing operational efficiency through effective multitasking.
Overview
4
4
years of professional experience
Work History
SERVER
La Cueva Del Coyote
Elizabeth, USA
07.2021 - Current
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Ralph Lauren Polo Cashier
Polo Ralph Lauren Factory Outlet
Elizabeth, NJ
06.2024 - 11.2025
- Helped with purchases and signed customers up for rewards program.
- Conducted price checks for special orders or discounts as requested by customers.
- Processed sales transactions to prevent long customer wait times.
- Verified customer age requirement for alcohol or tobacco purchases.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Scanned items and checked pricing on cash register for accuracy.
- Accepted cash and credit card payments, issued receipts and provided change.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
Front Desk Receptionist
Planet Fitness Gym
Staten Island, NY
06.2023 - 02.2024
- Managed multi-line telephone system, directing calls to appropriate departments efficiently.
- Responded to inquiries and room requests through online platforms, phone calls, and emails.
- Maintained organized reception area, ensuring prompt attention to all guests.
- Coordinated with housekeeping and maintenance staff to resolve building and room issues.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Answered incoming calls, redirected to appropriate personnel, and took messages as necessary.
Education
High School Diploma -
Rutgers, The State University of New Jersey
New Brunswick, NJ12.2025
Skills
- Customer upselling and cross-selling
- Payment processing and transaction handling
- Point of sale operations
- Cash handling and verification
- Effective communication skills
- Strong work ethic
- Order verification and food safety
- Menu memorization and dietary knowledge
- Hospitality service expertise
- Hostess support and customer service
Languages
Spanish, Native/ Bilingual
Affiliations
- Really into the gym and aspiring too be a trainer and help those with fitness and nutrition
- Going out and being in less since life is too short too be inside all day
Timeline
Ralph Lauren Polo Cashier
Polo Ralph Lauren Factory Outlet
06.2024 - 11.2025
Front Desk Receptionist
Planet Fitness Gym
06.2023 - 02.2024
SERVER
La Cueva Del Coyote
07.2021 - Current
High School Diploma -
Rutgers, The State University of New Jersey
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