Javier Padilla
Spring Hill,FL
Summary
Driven and tech-savvy professional with a proven track record in customer service and teamwork, honed at Dunkin' Donuts. Excelled in engaging customers and enhancing satisfaction through exceptional service and problem-solving skills. Demonstrates resilience, quick learning abilities, and a competitive edge, ensuring high-quality outcomes in fast-paced environments. I thrive in fast-paced environments. I always strive to be the best I can be in any position I'm put in. I am quick and extremely eager to learn. I'm constantly looking to forever expand my knowledge. I want to grow within a company and adapt to any situation I'm put in. I am just looking to get my foot in the door to a new environment and grow exponentially in a company.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
Dunkin' Donuts
Land O' Lakes, FL
08.2022 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Associate
Publix
Port Richey
04.2022 - 08.2022
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Maintained relationships with customers to maximize sales opportunities.
Education
Hudson High School
Hudson, FL05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cash Handling
- Customer Engagement
- Self-discipline
- Interactive communication skills
- Verbal and written communication
- Initiative and Self-Motivation
- Leadership Qualities
- Sales leadership development
- Total Sales Reconciliation
- Sales Promotions
- Sales proficiency
- Sales background
Certification
- 2-15, Life, Health and Variable Annuities
Languages
English
Professional
Spanish
Professional
Timeline
Crew Member
Dunkin' Donuts
08.2022 - Current
Associate
Publix
04.2022 - 08.2022
Hudson High School