Summary
Overview
Work History
Education
Skills
Timeline
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Javier Velazquez

Sanford

Summary

I excel in driving team performance and ensuring safety compliance. Skilled in problem-solving and effective communication, I've significantly enhanced operations and coached teams to success, demonstrating adaptability in dynamic environments, contributing to achieving associate of the year at Topgolf by vote of my peers.

Overview

9
9
years of professional experience

Work History

Shift Leader

Topgolf
02.2022 - Current
  • With proven leadership at Topgolf and a knack for motivational leadership, I excel in driving team performance and ensuring safety compliance
  • Skilled in problem-solving and effective communication, I've significantly enhanced operations and coached teams to success, demonstrating adaptability in dynamic environments
  • Trained new employees in job duties, safety procedures, and company policies
  • Managed store closing and opening procedures to ensure safety and security
  • Assisted customers with inquiries, orders and complaints in a timely manner
  • Held team members accountable during shift by effectively coaching to improve performance
  • Prepared end-of-shift reports for management review and approval
  • Utilized effective communication skills to motivate team members to achieve goals
  • Identified areas of improvement and recommended solutions for enhancing overall store operations
  • Demonstrated excellent customer service skills while interacting with guests, answering questions and resolving conflicts

Head Lifeguard

City of Sanford
06.2017 - 08.2023
  • Taught swimming techniques and safety education to new swimmers
  • Ensured safety of patrons by monitoring pool activity and enforcing appropriate rules
  • Created schedule for other lifeguards and helped supervise a team of 9
  • Oriented new lifeguards on job duties and responsibilities, scheduling shifts and providing frequent feedback
  • Created and implemented new drills to increase team performance

Coach

Seminole Aquatics
06.2016 - 05.2020
  • Provided guidance and support to clients in overcoming obstacles and achieving success
  • Developed team-building exercises to promote unity and collaboration
  • Mentored new coaches on best practices and professional standards
  • Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment. (Water Polo, Swimming)

Education

Bachelor of Arts - Data Analytics

Seminole State College
Lake Mary, FL
04.2026

Associate of Arts - Marketing

Seminole State College of Florida
Sanford, FL
12-2024

Skills

  • Problem-solving abilities
  • Microsoft (Word, Excel)
  • Motivational leadership
  • Basic SQL
  • Effective communication
  • Adaptability and flexibility
  • Bilingual (English, Spanish)
  • Outlook

Timeline

Shift Leader

Topgolf
02.2022 - Current

Head Lifeguard

City of Sanford
06.2017 - 08.2023

Coach

Seminole Aquatics
06.2016 - 05.2020

Bachelor of Arts - Data Analytics

Seminole State College

Associate of Arts - Marketing

Seminole State College of Florida

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Javier Velazquez