Summary
Overview
Work History
Education
Skills
Timeline
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Jawharah Gamble

Summary

Dynamic and resilient professional with a proven track record in customer service and teamwork, honed across roles at McDonald's and other establishments. Excelled in multitasking and organization, significantly enhancing operational efficiency. Skilled in interactive communication, adept at fostering collaboration and driving customer satisfaction. Demonstrated ability to thrive under pressure, ensuring high standards of quality and service.

Overview

3
3
years of professional experience

Work History

Crew Member

McDonald's
03.2022 - 11.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Stocked shelves to organize aisles in assigned department.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.

Cashier /Sales Floor Associate

Roses
04.2021 - 11.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Clean and kept floor organized when not at register.

Staff

Aycock Recreation Center
06.2019 - 10.2019
  • Participated in team-building activities to foster teamwork and collaboration.
  • Established and maintained strong relationships with colleagues through regular meetings and communication.
  • Traveled around my community and cleaned up our streets.


Education

High School Diploma -

Henderson Collegiate
Henderson, NC
06-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Interactive communication skills
  • Resilient
  • Good under pressure

Timeline

Crew Member

McDonald's
03.2022 - 11.2022

Cashier /Sales Floor Associate

Roses
04.2021 - 11.2021

Staff

Aycock Recreation Center
06.2019 - 10.2019

High School Diploma -

Henderson Collegiate

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Jawharah Gamble