Jaxson Eck
Wichita
Summary
Dynamic Store Manager with expertise in customer relations, staff management, and operations. Proven ability to enhance team performance through effective training and mentorship, driving sales and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Store Manager
Eddie Bauer
Wichita, KS
05.2023 - 04.2026
- Trained and mentored staff on product knowledge and sales techniques to enhance team performance.
- Implemented inventory management practices to optimize stock levels and reduce shrinkage.
- Analyzed sales trends to develop effective merchandising strategies that increased foot traffic.
- Oversaw visual merchandising initiatives to align with brand standards and drive customer engagement.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Assistant Manager
Eddie Bauer Outlet
Wichita, KS
08.2023 - 12.2023
- Enhanced customer satisfaction through effective product knowledge and personalized service.
- Developed and maintained strong relationships with customers to drive repeat business.
- Collaborated with team members to optimize inventory management and product displays.
- Trained new associates on sales techniques and store policies to ensure consistency.
Education
Bachelor of Science - Human Resource Mangement
Wichita State University
Wichita, KS05-2026
Skills
- Customer relations
- Recruiting and hiring
- Leadership development
- Operations management
- Staff management
- Friendly and positive
- Shift scheduling
- Goals and performance
Accomplishments
- Recruited 3 successful new managers within one year.
- Managed a store that exceeded company expectations in every category during the third quarter.
- Exceeded monthly store sales goals 5 months in a row.
- Supervised team of 9 staff members.
Timeline
Assistant Manager
Eddie Bauer Outlet
08.2023 - 12.2023
Store Manager
Eddie Bauer
05.2023 - 04.2026
Bachelor of Science - Human Resource Mangement
Wichita State University