Jay Aponsa
Colorado Springs,CO
Summary
. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Sales Representative
MJC Moving & Storage
12.2022 - 01.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Seasonal Fulfillment Associate
Amazon
12.2023 - 04.2024
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Followed procedures at all times for personal and team safety.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
Seasonal Sales Associate
Old Navy, Gap
09.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Team Member
Family Dollar
03.2023 - 08.2023
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Excellent presentation of merchandise through cleanliness and organization throughout the store.
- Learned all required tasks quickly to maximize performance.
Team Member
KFC
09.2021 - 02.2022
- Worked front counter, drive-thru and other areas to maximize value to the team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team to improve performance.
Overnight Remodel Associate
Walmart
05.2024 - Current
- Utilized problem-solving skills to address unforeseen challenges during the remodeling process, ensuring minimal impact on store operations and customer satisfaction.
- Implemented merchandising strategies based on company guidelines, promoting product visibility and enhancing customer shopping experiences.
- Enhanced customer experience by ensuring timely completion of assigned remodel projects.
- Contributed to increased sales by keeping the store clean and visually appealing through regular maintenance and remodeling initiatives.
Education
High School Diploma -
Sierra High School
Colorado Springs, CO05.2023
Skills
- Negotiations
- Time Management
- Communication
- Product Knowledge
- Interpersonal Skills
- Adaptability
- Loss Prevention
- Cash Register and Point of Sales Systems
- Attention to Detail
- Cash Handling
- Problem Solving
- Shelf Stocking
- Heavy Lifting
- Deadline Management
Personal Information
Title: Sales Specialist
I was born in Colorado but due to having family outside of the country I have traveled to Colombia, Spain and to other states like Georgia.
Hobbies and Interests
- Financial Literacy
- Painting
- Reading
- Meditation
Languages
Spanish
Professional Working
Timeline
Overnight Remodel Associate
Walmart
05.2024 - Current
Seasonal Fulfillment Associate
Amazon
12.2023 - 04.2024
Seasonal Sales Associate
Old Navy, Gap
09.2023 - 11.2023
Team Member
Family Dollar
03.2023 - 08.2023
Sales Representative
MJC Moving & Storage
12.2022 - 01.2023
Team Member
KFC
09.2021 - 02.2022
High School Diploma -
Sierra High School