jay gardner
Searcy,AR
Summary
Dynamic and results-driven professional with extensive experience at Home Depot, excelling in customer service and workplace safety. Proven track record in enhancing team productivity and managing operations efficiently. Skilled in Microsoft Excel and problem resolution, fostering a collaborative environment that promotes growth and a safe work environment every day.
Overview
17
17
years of professional experience
Work History
Department Supervisor
Home Depot
12.2024 - Current
- Established and maintained a safe work environment
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Managed team of [Number] employees, delegated tasks and held each employee accountable for completing assignments.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
Owner Operator
Guiding Life Fishing Adventures
06.2008 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
MET Supervisor
Home Depot
12.2023 - 12.2024
- Established and maintained a safe work environment.
- Enhanced team productivity by implementing efficient scheduling and task allocation strategies.
- Managed budget allocations effectively, optimizing resource utilization while meeting operational goals.
- Implemented quality control measures, ensuring compliance with industry standards and regulations.
- Maintained on hand inventory counts and adjusted daily for accuracy
- Hired effective and productive talent
- Promoted valuable department partnerships to ensure outstanding customer service.
MET Associate
Home Depot
08.2020 - 12.2023
- Contributed to positive and safe teamwork dynamics by actively participating in team meetings and supporting colleagues when needed.
- Provided constructive feedback during performance evaluations, fostering a culture of growth and improvement among team members.
- Participated in various training programs offered by the company for continuous professional development.
- Assisted in the execution of store merchandising plans, creating visually appealing displays that attracted customers.
Education
College Prep
Harding Academy
Searcy, AR05-1998
Skills
- Customer service
- Problem resolution
- Workplace safety
- Problem-solving
- Fork lift operator
- Crane Operator
- Microsoft Excell
- Zebra software and First Phone operation
Timeline
Department Supervisor
Home Depot
12.2024 - Current
MET Supervisor
Home Depot
12.2023 - 12.2024
MET Associate
Home Depot
08.2020 - 12.2023
Owner Operator
Guiding Life Fishing Adventures
06.2008 - Current
College Prep
Harding Academy
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