Jaycee Hanna
Glendale,AZ
Summary
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction. Very quick learner with high energy and positive attitude.
Overview
3
3
years of professional experience
Work History
Crew Member
Culver's Restaurant
Phoenix, AZ
03.2025 - Current
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Trained new team members on procedures, customer service, and sales techniques.
Retail Sales Associate
Garage Clothing Store
Phoenix, AZ
04.2024 - 09.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Barista
Dunkin' Donuts
Phoenix, AZ
06.2024 - 08.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Cashier
Chipotle
Phoenix, AZ
08.2023 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Retail Sales Associate
Ross Dress for Less
Phoenix, AZ
05.2023 - 08.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Crew Member
McDonald's
Phoenix, AZ
11.2022 - 05.2023
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Sandra Day O’Connor High School
Phoenix, AZ05.2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Integrity and honesty
Timeline
Crew Member
Culver's Restaurant
03.2025 - Current
Barista
Dunkin' Donuts
06.2024 - 08.2024
Retail Sales Associate
Garage Clothing Store
04.2024 - 09.2024
Cashier
Chipotle
08.2023 - 02.2024
Retail Sales Associate
Ross Dress for Less
05.2023 - 08.2023
Crew Member
McDonald's
11.2022 - 05.2023
Sandra Day O’Connor High School