Jayden Householder
Allendale
Summary
Accomplished in enhancing customer experiences at my past job experiences, I excel in multitasking and adaptability, which are pivotal in fast-paced environments. Demonstrated expertise in cleanliness and effective communication, I significantly contribute to team efficiency and customer satisfaction. My reliability and customer service skills are proven assets, driving positive outcomes in dynamic settings. Compassionate psychiatric technician known for maintaining high productivity and efficiently completing tasks. Specialized in crisis intervention, patient monitoring, and therapeutic communication. Excel in empathy, active listening, and stress management, which enhance effectiveness in patient care environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Psychiatric Technician
Pine Rest
Grand Rapids
11.2024 - Current
- Assisted patients with daily living activities and personal care tasks.
- Documented patient progress in electronic health records accurately.
- Collaborated with multidisciplinary teams to develop treatment plans.
- Conducted crisis interventions to ensure patient safety and stability.
Bartender and Golf Check In
Concord Hills Golf Course
Concord
05.2022 - 08.2024
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Performed all cleaning duties before, during and after shift including sanitizing bar surfaces.
- Trained new staff on proper bartending techniques including mixing drinks, pouring beer, stocking liquor shelves and handling cash transactions.
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences.
Sales Associate
Target
Grand Rapids
10.2023 - 04.2024
- Met merchandising standards by keeping the store stocked and products faced.
- Cultivated relationships with new and existing customers to drive sales.
- Demonstrated product features and capabilities to potential buyers.
- Helped customers find and select products.
- Handled customer complaints and inquiries in a courteous and efficient manner.
Staff Member
Frosty King
Horton
04.2020 - 02.2022
- Utilized problem-solving techniques to resolve customer complaints in a timely manner.
- Operated POS systems correctly to process sales transactions smoothly.
- Maintained a clean and organized work area.
- Assisted coworkers in completing tasks promptly and effectively.
Education
BACHELOR OF SCIENCE (B.S.) - PSYCHOLOGY CANDIDATE
Grand Valley State University
Allendale, MI, US05.2026
HIGH SCHOOL DIPLOMA -
Concord High School
Concord, MI05.2022
Skills
- Customer Service
- Strong multitasking
- Highly reliable
- Cleanliness and hygiene
- Clear and effective communication
- Adaptability and Flexibility
- Crisis intervention
- Team collaboration
- Problem resolution
- De-escalation techniques
- Mental health support
Certification
Advanced Skills Module Specialist-November 20,2024
Safety-Care (v7) Specialist-November 4,2024
Basic Life Support Certificate-November 11,2024
Timeline
Psychiatric Technician
Pine Rest
11.2024 - Current
Sales Associate
Target
10.2023 - 04.2024
Bartender and Golf Check In
Concord Hills Golf Course
05.2022 - 08.2024
Staff Member
Frosty King
04.2020 - 02.2022
BACHELOR OF SCIENCE (B.S.) - PSYCHOLOGY CANDIDATE
Grand Valley State University
HIGH SCHOOL DIPLOMA -
Concord High School
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