- Tech enthusiast, passionate about exploring the latest advancements and innovations
- I enjoy helping others and giving back to the community
- Artificial Intelligence (AI) and Machine Learning
- Music
- Video Game Design
Jayden Thomas
Matteson
Summary
Dedicated crew member with strong customer service skills, proficient in multitasking and organization. Committed to fostering positive experiences and enhancing team productivity through effective communication and attention to detail.
Versatile crew member known for exceptional multitasking and collaboration abilities. Experience in resolving customer inquiries and implementing operational improvements, ready to leverage skills to enhance team performance and drive customer loyalty.
Overview
2
2
years of professional experience
Work History
Crew Member
Gizmos Fun Factory
Orland Park, IL
03.2025 - 11.2025
- Assisted in training new crew members on operational procedures and customer service protocols.
- Worked well with teammates and accepted coaching from management team.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Implemented suggestions for process improvements that enhanced overall team productivity and efficiency.
- Resolved customer inquiries and complaints promptly, fostering a welcoming atmosphere for patrons.
Crew Member
McDonalds, IL
Frankfort, IL
08.2023 - 01.2025
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated cash register efficiently, handling transactions accurately and responsively.
- Maintained cleanliness and organization of dining area, contributing to positive guest experiences.
- Collaborated with team members to prepare food items in accordance with safety standards and quality.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
Education
No Degree - Computer Science
Northern Illinois University
Dekalb, IL05-2029
High School Diploma -
Southland College Prep
Richton Park, IL05-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Attention to detail
Interests
Timeline
Crew Member
Gizmos Fun Factory
03.2025 - 11.2025
Crew Member
McDonalds, IL
08.2023 - 01.2025
No Degree - Computer Science
Northern Illinois University
High School Diploma -
Southland College Prep