Summary
Overview
Work History
Education
Skills
Timeline
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Jayleen Sierra

South Gate

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

4
4
years of professional experience

Work History

Dental Front Office Receptionist

Foothill Family Dental Group
Glendora
05.2024 - Current
  • Greeted and welcomed patients in a friendly and professional manner.
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Prepared new patient files and updated existing records with new personal, insurance, and medical information.
  • Checked patients in and out and collected co-pays
  • Scheduled and confirmed patient appointments and consultations.
  • Collected payments from patients for services rendered.

Front Desk Receptionist

Super Kids Dental
East Los Angeles
05.2022 - 05.2024
  • Greeted customers warmly and made them feel welcome.
  • Knowledge in Denti-Cal and PPO insurance.
  • Processed payments from customers using a variety of payment methods
  • Answered and managed incoming calls and emails.
  • Assisted with the preparation of documents such as medical histories, insurance forms and consent forms.
  • Verified, updated and entered patient information into system.
  • Handled telephone and in-person requests for assistance from new and established dental practice patients.

Retail Sales Associate

Kids Foot Locker
Montebello
11.2020 - 07.2022
  • Maintained thorough knowledge of store merchandise, current sales, and promotions.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Handled returns and exchanges according to company policies.
  • Greeted customers upon entering the store and provided assistance.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.

Education

High School Diploma -

James A. Garfield Senior High School
East Los Angeles, CA
06.2020

Skills

  • Data entry
  • Patient scheduling
  • Payment processing
  • Telephone etiquette
  • Appointment confirmation
  • Insurance verification for Denti-Cal
  • Henry schein dentrix
  • HIPAA compliance
  • Dental terminology
  • Certified in CPR/AED
  • Pediatric dentistry

Timeline

Dental Front Office Receptionist

Foothill Family Dental Group
05.2024 - Current

Front Desk Receptionist

Super Kids Dental
05.2022 - 05.2024

Retail Sales Associate

Kids Foot Locker
11.2020 - 07.2022

High School Diploma -

James A. Garfield Senior High School

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Jayleen Sierra