Jaylen Archuleta
Albuquerque
Summary
Detail-oriented young individual who offers more than an extensive, progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Buckle
Albuquerque
07.2022 - Current
- Trained new staff on company policies and customer service standards.
- Executed opening and closing procedures according to established checklists.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Engaged with customers to address inquiries and resolve issues effectively.
- Collaborated with management on developing strategic plans for achieving business goals.
- Conducted in-person interviews with possible candidates for positions needed within the business.
- Fulfilling Buckle's leader mission statement on "creating the most enjoyable shopping experience for our guests, while creating a fulfilling learning environment for our team."
Shift Leader
Sonic Drive -in
Espanola
06.2021 - 05.2023
- Supervised team members to ensure efficient service delivery during peak hours.
- Trained new staff on menu items, customer service, and operational procedures.
- Assisted in resolving customer complaints to enhance satisfaction and loyalty.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Adhered to all health code regulations while preparing food items for customers.
Education
High School Diploma
Espanola Valley High School
Española, NM05-2023
Skills
- Employee training
- Customer service
- Staff supervision
- Cash handling
- Interviewing candidates
- Performance monitoring
References
References available upon request.
Timeline
Assistant Manager
Buckle
07.2022 - Current
Shift Leader
Sonic Drive -in
06.2021 - 05.2023
High School Diploma
Espanola Valley High School