Jaylene Perdomo
Los Angeles,CA
Summary
A highly motivated employee, with a desire to take on new challenges. Strong work ethic, adaptability, and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Shift Leader
Jersey Mike's Subs
Los Angeles, CA
07.2022 - Current
- Utilized POS systems efficiently for order processing and inventory management.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Upheld company standards and compliance requirements for operations.
- Managed inventory levels and placed orders to ensure product availability and minimize waste.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Delegated tasks to employees and monitored activities and task completion.
- Handled escalated customer concerns and emergencies in the absence of a manager or supervisor.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
Intern
Central City Neighborhood Partners
Los Angeles , CA
05.2021 - 06.2021
- Sorted and organized files, spreadsheets, and reports.
- Interacted with customers by phone, email, or in person to provide information.
- Compiled data and updated spreadsheets.
- Restocked office supplies, and retrieved files for staff.
- Understood and completed the instructions given.
Education
Associate of Arts - Social And Behavioral Science
Santa Monica College
Santa Monica, CA06-2024
Skills
- Customer service
- Staff education and training
- Policy and procedure enforcement
- Effective communication
- Multitasking
- Inventory management
- Conflict resolution
- Team leadership
- Regulatory compliance
Languages
Spanish
Professional
References
- Yesenia Guzman | (213) 500-8166
- Imelda Osorio, Operations Manager | (213) 819-0198 | iosorio@wscarpenters.org
- Jessica Diaz, District Manager | (323) 378-4625
Timeline
Shift Leader
Jersey Mike's Subs
07.2022 - Current
Intern
Central City Neighborhood Partners
05.2021 - 06.2021
Associate of Arts - Social And Behavioral Science
Santa Monica College
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