Jaysa Johnson
Acworth,Ga
Summary
Motivated individual with a background in guest advocacy and party coordination. Known for resolving customer complaints effectively and collaborating with team members to create memorable experiences. Ready to contribute to a dynamic team focused on analytical skills and efficiency in service.
Overview
4
4
years of professional experience
Work History
Guest Advocate
Target
Woodstock, GA
10.2024 - Current
- Assisted guests with gift card inquiries and concerns in a friendly manner.
- Managed guest feedback and resolved issues promptly and effectively.
- Utilized point-of-sale systems to process transactions accurately.
- Maintained cleanliness and organization of the guest area consistently.
- Supported training of new staff on customer service protocols effectively.
- Performed cashier duties such as processing payments, returns, and exchanges accurately.
- Resolved customer complaints in a professional manner.
- Greeted customers and provided assistance to ensure a positive shopping experience.
Party Coordinator
Catch Air
Marietta, GA
10.2022 - 02.2023
- Coordinated party logistics, including setup and breakdown of event spaces.
- Collaborated with team members and parents to create engaging party experiences for children.
- Communicated with parents to confirm party details and special requests.
- Managed inventory of snacks and worked the cash register
Education
Carlton J Kell High School
Marietta, GASome College (No Degree) - Cybersecurity
Chattahoochee Technical College
Marietta, GA11-2026
Skills
- Customer service
- Critical thinking
- Effective communication
- Team collaboration
- Quick thinking
- Problem solving
Accomplishments
Throughout my academic career ranging from K-12 I have maintained honor roll grades.
Graduated from High-school with a 3.8 GPA
Timeline
Guest Advocate
Target
10.2024 - Current
Party Coordinator
Catch Air
10.2022 - 02.2023
Carlton J Kell High School
Some College (No Degree) - Cybersecurity
Chattahoochee Technical College