Jayson Bermudez
Chicago,IL
Summary
Dynamic leader and team player with proven expertise in enhancing customer loyalty and streamlining operations at Stan's Donuts & Coffee. Excelled in cashier training and time management, boosting productivity and maintaining high service levels. Skilled in using the Toast POS system and demonstrating exceptional attention to detail, significantly improving customer service experiences.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
Stan's Donuts & Coffee
08.2022 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Monitored areas for security issues and safety hazards.
- Increased customer loyalty and retention.
- Restocked and organized merchandise in front lanes.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Operated POS cash register and equipment to collect payments.
- Trained team members on cash register operation and cash handling.
Assistant Server
Kitchen And Cocktail
04.2022 - 08.2024
- Assisted with dining room set up prior to and after service period.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
Bachelor in Science And Letters -
University Interamericana De Panama
Panama05-2021
Skills
- Cashier training
- Time management
- Station restocking
- Table setting
- Cash handling
- Toast POS system
- Attention to detail
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier Team Lead
Stan's Donuts & Coffee
08.2022 - Current
Assistant Server
Kitchen And Cocktail
04.2022 - 08.2024
Bachelor in Science And Letters -
University Interamericana De Panama
Similar Profiles
Steve TrainaSteve Traina
Director of Wholesale at Stan's Donuts and CoffeeDirector of Wholesale at Stan's Donuts and Coffee
BRANDON BIVENSBRANDON BIVENS
Assembly Line Worker at Stan's DonutsAssembly Line Worker at Stan's Donuts
Gwendolyn BarnettGwendolyn Barnett
Shift Manager at Baxters Coffee & DonutsShift Manager at Baxters Coffee & Donuts