Jazmin Garcia
Azusa,CA
Summary
Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
4
4
years of professional experience
Work History
Receptionist
Cunning Dental Group
Montclair, CA
04.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
- Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Corresponded with clients through email, telephone or postal mail.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
Food Service Worker
In-N-Out Burger
West Covina, CA
08.2020 - 07.2022
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Learned other teammates' work tasks to train as backup.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Plated hot meals and salads in aesthetically pleasing arrangements.
- Created appealing food arrangements for party trays and specialized orders.
- Circulated kitchen area to receive work assignments and identify support tasks.
Food Service Manager
Little Caesars Pizza
Baldwin Park, CA
10.2018 - 07.2020
- Maintained compliance with company policies and procedures for food safety, sanitation and quality.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Oversaw training of more than 30 team members.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Education
No Degree - Nursing
CALIFORNIA POLYTECHNIC STATE UNIVERSITY POMONA
Pomona, CA07.2026
High School Diploma -
NORTHVIEW HIGH SCHOOL
Covina, CA06.2020
Skills
- Call Answering and Routing
- Greeting and Seating Clients
- Positive Attitude and Energetic
- Computer Proficiency
- Data Entry and Database Software
- Appointment Booking
- Confirming Transactions
- Organization and Efficiency
- Operating Telephones
- Call Transfers
- Reminder Calls
- Telephone Answering
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Cunning Dental Group
04.2022 - Current
Food Service Worker
In-N-Out Burger
08.2020 - 07.2022
Food Service Manager
Little Caesars Pizza
10.2018 - 07.2020
No Degree - Nursing
CALIFORNIA POLYTECHNIC STATE UNIVERSITY POMONA
High School Diploma -
NORTHVIEW HIGH SCHOOL