Jazmin Jimenez Ramirez
4874 Chinook Ct SE Salem ,OR
Summary
Dynamic Server Manager with a proven track record at Simply Ramen, adept in operating system management and crew coordination. Excelled in training teams to enhance customer service, achieving sales targets, and implementing policies. Recognized for building customer loyalty through effective complaint resolution and server performance feedback.
Overview
7
7
years of professional experience
Work History
Server Manager
Simply Ramen
Albany, OR
12.2017 - Current
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Monitored server performance and provided feedback to enhance server delivery.
Education
High School Diploma -
McKay High School
Salem, OR07.2019
Skills
- Operating system management
- Team Training
- Backup management
- Crew coordination
- Restaurant operations
- Policy implementation
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Server Manager
Simply Ramen
12.2017 - Current
High School Diploma -
McKay High School