Jazmin Marsili
Roseville
Summary
Dedicated patient scheduler known for strong organizational skills and data entry proficiency. Experienced in coordinating communications and enhancing patient experience, ready to leverage expertise to improve scheduling efficiency and patient engagement.
Overview
8
8
years of professional experience
Work History
Patient Scheduler
Dr Joesph Salerno
Clinton Township, MI
12.2024 - Current
- Scheduled patient appointments using electronic health record systems to optimize clinic operations.
- Coordinated communication between patients and medical staff to enhance patient experience.
- Managed appointment reminders to reduce no-show rates and improve scheduling efficiency.
- Assisted in creating streamlined processes for intake and follow-up appointments, enhancing workflow.
- Maintained accurate records of guest information through diligent documentation and data entry efforts.
- Completed data entry of legal documents into electronic filing systems.
Manager, Sales and Customer Support
Steve's Blinds & Wallpaper Security
Troy, MI
04.2021 - 01.2023
- Led sales team to exceed quarterly targets through strategic training and performance monitoring.
- Developed customer support protocols that improved response times and enhanced client satisfaction.
- Analyzed customer feedback to identify trends and implement process improvements for service delivery.
- Analyzed customer feedback data to identify areas requiring improvement or adjustments in our services or products.
- Streamlined data entry procedures for improved consistency and reduced human error.
- Maintained accuracy in data entry, ensuring error-free loan applications for faster approvals.
Lead Teacher
Warren Woods Early Childhood Center
Warren, MI
02.2018 - 03.2021
- Designed and implemented age-appropriate curricula fostering cognitive and social development.
- Developed individualized lesson plans addressing diverse learning needs of students.
- Collaborated with parents to support children's educational progress and behavioral growth.
- Coordinated educational activities promoting creativity and critical thinking among children.
- Supported parent-initiated potty training behaviors using positive reinforcement.
- Assisted with potty training when appropriate by following established routines set forth by parents or other caregivers within the household setting.
Server
Bob Evans Restaurant
Roseville, MI
07.2019 - 05.2020
- Delivered exceptional customer service, ensuring satisfaction during dining experiences.
- Managed multiple tables efficiently, maintaining a swift pace during peak hours.
- Collaborated with kitchen staff to ensure timely and accurate food orders.
- Trained new servers on menu knowledge and service standards, enhancing team performance.
- Resolved customer complaints professionally, fostering positive dining experiences and repeat business.
Education
High School Diploma -
Roseville High School
Roseville, MISkills
- Following up with patients
- Strong organization
- Facility coordinating
- Obtaining authorizations
- Patient registration
- Educating patients
- Insurance verification
- Data entry proficiency
- Updating charts
- Appointment scheduling
- Records management
Timeline
Patient Scheduler
Dr Joesph Salerno
12.2024 - Current
Manager, Sales and Customer Support
Steve's Blinds & Wallpaper Security
04.2021 - 01.2023
Server
Bob Evans Restaurant
07.2019 - 05.2020
Lead Teacher
Warren Woods Early Childhood Center
02.2018 - 03.2021
High School Diploma -
Roseville High School