Triston Wheeler
Gray,GA
Summary
Skilled at enhancing patient satisfaction and reducing no-show rates, my role at Neurology Associates showcased my strong organizational skills and patient scheduling expertise. By coordinating seamless transfers and managing efficient appointment scheduling, I significantly contributed to improved healthcare experiences. My background also includes a customer-focused position at Ace Hardware, where accuracy and proactive problem-solving were key to meeting business needs.
Overview
3
3
years of professional experience
Work History
Patient Scheduler
Neurology Associates
10.2023 - Current
- Provided compassionate support to patients during their healthcare journey, addressing concerns and answering questions about appointments promptly.
- Demonstrated excellent problem-solving skills when faced with scheduling conflicts or last-minute changes, finding solutions that satisfied both patients and providers alike.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing appointment changes.
- Coordinated with other departments for seamless patient transfers, expediting necessary follow-up appointments.
- Reduced no-show rates with timely appointment reminders and confirmation calls.
Cashier
Ace Hardware
04.2021 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Education
Associate of Science - Nursing
Georgia Military College - Milledgeville
Milledgeville, GA03.2024
High School Diploma -
Jones County High School
Gray, GA05.2022
Skills
- Following up with patients
- Strong Organization
- Appointment Scheduling
- Checking in patients
- Patient Scheduling
Timeline
Patient Scheduler
Neurology Associates
10.2023 - Current
Cashier
Ace Hardware
04.2021 - 10.2023
Associate of Science - Nursing
Georgia Military College - Milledgeville
High School Diploma -
Jones County High School
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