Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jazmyne Bunn

Sandston,VA

Summary

Experience in field of behavioral support, with focus on providing assistance to individuals with mental health issues and developmental/physical disabilities. Strengths lie in applying proven behavior modification techniques, creating individualized treatment plans, and fostering positive relationships. Notable for positively impacting lives through effective communication skills and empathetic approach. Proven ability to remain calm under pressure while ensuring safety and well-being of clients.

Overview

8
8
years of professional experience

Work History

Behavioral Aide

Mending Fences LLC
Richmond, Virginia
05.2023 - Current
  • 1:1 Behavior Aide for children with special needs and behavioral issues.
  • Provided emotional support and encouragement during challenging situations.
  • Maintained a safe and supportive environment for all clients served.
  • Monitored client behavior and documented observations accurately.
  • Implemented crisis intervention strategies when needed to deescalate situations involving aggressive behaviors.
  • Assisted clients with daily living activities, such as personal hygiene and meal preparation.

Front Desk Associate

Planet Fitness
Richmond, VA
07.2021 - 07.2023
  • Answered phones to respond to customers questions, handle billing processing, and managed guest check-in
  • Trained newly hired employees on front desk procedures and business operations.
  • Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
  • Wrote and maintained incident reports, daily activity logs and other documents as requested by management.
  • Reviewed accounts to assess open charges and answer customer questions.
  • Showed spa and fitness center to prospective and current guests.

Call Center Operator

Morrison Healthcare
Richmond, VA
12.2022 - 05.2023
  • Handled more than 400 calls per day to assist patients and dispatch services.
  • Answered incoming calls and took orders based on patients diet and restrictions.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Delivered fast, friendly and knowledgeable service for routine questions and complaints.
  • Managed high call volumes efficiently in fast-paced healthcare environment.

Patient Dining Associate

Morrison Healthcare
Richmond, VA
12.2022 - 05.2023
  • Received food orders from individuals and explained offerings.
  • Monitored inventory to keep adequate stock of food items and supplies.
  • Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
  • Delivered trays to patients and units in a timely manner.
  • Retrieved and placed soiled trays in cart to be transported to the kitchen.
  • Maintained order and cleanliness of work areas to conform with health codes.

Inbound Stower

Amazon
Richmond, VA
08.2022 - 11.2022
  • Used handheld scanner to sort products onto appropriate shelves daily.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
  • Continuously pulled items weighing up to 50 pounds off carts and placed on correct shelves.
  • Assisted in loading delivery trucks to facilitate timely dispatch for deliveries.

Summer Camp Leader

Church Hill Activities and Tutoring (CHAT)
Richmond, VA
06.2017 - 08.2019
  • Inspected cleanliness and hygiene of camp area.
  • Monitored safety and procedures pertaining to complete supervision of campers and staff.
  • Ensured safety during recreational time as well as assuring groups were in their designated areas.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Tracked attendance, checking off present individuals.

Education

Course Work: Psychology

Old Dominion University
Norfolk, VA
06.2026

High School Diploma -

Highland Springs High School
Highland Springs, VA
06.2021

Skills

  • Customer service
  • Behavioral documentation
  • Crisis intervention
  • Communication skills
  • Emotional support
  • Individualized planning
  • Relationship building

Timeline

Behavioral Aide

Mending Fences LLC
05.2023 - Current

Call Center Operator

Morrison Healthcare
12.2022 - 05.2023

Patient Dining Associate

Morrison Healthcare
12.2022 - 05.2023

Inbound Stower

Amazon
08.2022 - 11.2022

Front Desk Associate

Planet Fitness
07.2021 - 07.2023

Summer Camp Leader

Church Hill Activities and Tutoring (CHAT)
06.2017 - 08.2019

Course Work: Psychology

Old Dominion University

High School Diploma -

Highland Springs High School

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