My Grandkids,Football, Motorcycle Riding and fishing
Jean Bartlett
Warren,MI
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Resourceful Bakery Manager with 22 years of experience overseeing all aspects of daily bakery operations, including production, hiring and training. Adept at working with an inventory consisting of more than 250 stock items. Committed to providing optimal customer service and assisting customers in selecting appropriate baked goods for events.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
24
24
years of professional experience
Work History
Bakery Department Manager
Kroger's Supermarket
Sterling Heights, M8, MI
06.2007 - Current
- Checked freshness of bakery goods and food in bakery, removing and disposing of stale or outdated items.
- Managed payroll functions such as calculating hours worked by staff members each week.
- Maintained accurate records of sales data and financial transactions for the department.
- Organized weekly schedules for bakers, cake decorators, and other personnel according to workloads and staffing needs.
- Collaborated with other departments on cross-promotional initiatives.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
- Coordinated with other departments regarding product availability or pricing information.
- Evaluated employee performance regularly through feedback sessions.
- Reviewed invoices from suppliers before authorizing payments ensuring accuracy of charges.
- Inspected equipment regularly to ensure safe operation and compliance with applicable laws.
- Monitored quality control standards for all baked goods produced by the department.
- Conducted regular performance reviews with employees to assess progress and identify areas for improvement.
- Trained bakery staff on proper handling of food products, safety protocols, and customer service techniques.
- Supervised daily production activities including baking, icing, decorating cakes, cookies.
- Enforced health code regulations regarding food storage and preparation.
- Provided guidance and support when needed during peak periods of production activity.
- Decorated cakes and pastries, baked breads, tarts, and pies, and created specialty desserts.
- Scheduled employees to keep bakery shifts well-staffed for peak times and holidays.
- Displayed freshly baked items, cupcakes, cookies and cinnamon rolls on counters and tables to entice passersby to visit and make purchases at bakery.
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Ordered necessary ingredients for daily operations, ensuring availability of items needed for recipes.
Bakery Department Manager
Farmer Jacks Supermarket
West Bloomfield, MI
06.2000 - 06.2007
Education
06-1983
Skills
- Sanitation Procedures
- Employee engagement
- Waste Reduction
- Health and Safety Regulations
- Bakery Operations
- Visual displays
- Knowledge of pastries
- Employee Scheduling
- Supervisory Experience
- Proficient in cake decorating
Interests
Timeline
Bakery Department Manager - Kroger's Supermarket
06.2007 - Current
Bakery Department Manager - Farmer Jacks Supermarket
06.2000 - 06.2007
Schafer High School - ,
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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