Jeanette Bradshaw

Administrative frontline customer support. Perform all billing, schedule appointments and set technicians daily schedules and routes based on skill level. Meet with technicians to go over work completed and address any issues or concerns with customers. Review all technicians invoices for accuracy and content. Instruct customers how to turn off equipment when they have a leak and assist on basic product issues. Test water samples brought into office and discuss quality of water with customers. Attend all safety meetings.

Administrative duties including incoming calls, accounts receivable, billing, daily deposits, incoming mail, truck maintenance logs, dispatch. Prepare technicians daily schedules. Assign jobs to technicians based on skill level. Meet with technicians to discuss work orders and the repairs that were completed to resolve issues. Prepare estimates/quotes for customers and contractors. Keep technicians notified of upcoming events.

Front desk customer service. Preparing employees daily schedules. Preparing proposals/estimates on windows and shower enclosures. Develop and maintain good relations with contractors. Accounts receivable and payable, billing, vehicle maintenance tracking, collections and deposits.