PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Timeline

JEANNIE MISENHEIMER

Hotspot
Greer,SC
9
years of professional experience

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Work History

Sales Associate

2 Years
Hotspot | 08.2024 - Current
  • Operated register and handled cash transactions with precision
  • Utilized suggestive selling techniques to enhance customer purchases
  • Stocked inventory and maintained store organization for optimal shopping experience

Sales Associate

6 Months
Five Below | 03.2024 - 09.2024
  • Assisted customers with sales, returns, and exchanges to enhance overall shopping experience
  • Stocked merchandise on shelves to ensure product availability and maintained store organization
  • Drove sales by providing exceptional customer service and product knowledge.
  • Managed inventory levels to ensure stock availability and minimize shortages.
  • Trained new associates on sales techniques and company policies.

Online Grocery Pickup Associate

4 Months
Walmart | 08.2023 - 12.2023
  • Prepared and staged customer orders for efficient pickup
  • Delivered orders while ensuring high levels of customer satisfaction
  • Coordinated online order fulfillment to ensure timely and accurate grocery pickups.
  • Assisted customers with order modifications and special requests to enhance satisfaction.
  • Streamlined inventory management processes, increasing efficiency in stock retrieval.

First Assistant Manager

1 Year 11 Months
Citi Trends | 06.2021 - 05.2023
  • Managed opening and closing procedures of the store, ensuring a smooth transition between shifts. and supported daily operations
  • Managed inventory, shipments, and markdowns to maintain stock levels
  • Supervised staff while handling customer transactions and resolving issues

Sales Associate

7 Months
Citi Trends | 06.2021 - 01.2022
  • Managed store opening and closing, ensuring smooth daily operations
  • Operated cash register accurately and assisted customers
  • Created attractive floor displays for merchandise changed out mannequin displays as needed

Customer Service Representative

6 Months
Family Dollar | 11.2020 - 05.2021
  • Operated register, stocked shelves, and assisted customers
  • Resolved customer inquiries and complaints efficiently to enhance satisfaction levels.
  • Assisted in training new staff on operational procedures and customer service protocols.
  • Processed transactions accurately using point-of-sale systems, ensuring compliance with company policies.

Overnight Stocker

2 Years 2 Months
Walmart | 01.2018 - 03.2020
  • Stocked merchandise to ensure product availability and store organization
  • Created visually appealing store displays to enhance customer engagement. moved stock and material from storage bin depending on holidays or special events
  • Stocked shelves efficiently, ensuring optimal product availability and organization.
  • Collaborated with team to unload shipments and manage inventory control processes.
  • Monitored product expiration dates, maintaining compliance with safety standards and quality assurance.

Sales Associate

7 Months
Speedway | 10.2018 - 05.2019
  • Operated register, stocked shelves, assisted customers with product inquiries and purchases
  • Facilitated customer engagement through effective product demonstrations and knowledgeable recommendations.
  • Managed inventory levels and ensured accurate stock counts using POS systems.
  • Trained and mentored new sales associates on company policies and customer service techniques.

Cashier

Wendy’s & McDonald’s | 01.2019 - 01.2019
  • Processed customer orders, managed transactions, and ensured store cleanliness
  • Processed customer transactions efficiently and accurately during high-volume service periods.
  • Provided exceptional customer service, resolving inquiries and complaints promptly to enhance satisfaction.
  • Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.

Key Holder Sales Associate

9 Months
Ollies Bargain Store | 01.2018 - 10.2018
  • Managed store opening and closing procedures and supported daily operations
  • Operated register, stocked shelves, and assisted customers to enhance shopping experience

Education

High School - High School Teaching

Albemarle High School | Albemarle, NC | 05-2019

GED

Gaffney Adult Education | Gaffney, SC | 01-2024

Skills

Retail Sales
Customer Service
Suggestive selling
Transaction Management
POS Systems
Inventory & Stocking
Organization
Store Presentation
Team Leadership
Microsoft Office
Communication
Listening skills
Problem-solving
Reliable and punctual
Outgoing personality
Cash handling
Money handling
Cash register operation
Stocking and receiving
Sales expertise
Store opening and closing
POS system operation
Upselling
Guest relations

Timeline

Sales Associate

Hotspot
08.2024 - CurrentRead More

Sales Associate

Five Below
03.2024 - 09.2024Read More

Online Grocery Pickup Associate

Walmart
08.2023 - 12.2023Read More

First Assistant Manager

Citi Trends
06.2021 - 05.2023Read More

Sales Associate

Citi Trends
06.2021 - 01.2022Read More

Customer Service Representative

Family Dollar
11.2020 - 05.2021Read More

Cashier

Wendy’s & McDonald’s
01.2019 - 01.2019Read More

Sales Associate

Speedway
10.2018 - 05.2019Read More

Overnight Stocker

Walmart
01.2018 - 03.2020Read More

Key Holder Sales Associate

Ollies Bargain Store
01.2018 - 10.2018Read More

Gaffney Adult Education

GED
Read More

Albemarle High School

High School from High School Teaching
Read More
JEANNIE MISENHEIMER