Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Work History
Sales Associate
2 Years
Hotspot | 08.2024 - Current
Operated register and handled cash transactions with precision
Utilized suggestive selling techniques to enhance customer purchases
Stocked inventory and maintained store organization for optimal shopping experience
Sales Associate
6 Months
Five Below | 03.2024 - 09.2024
Assisted customers with sales, returns, and exchanges to enhance overall shopping experience
Stocked merchandise on shelves to ensure product availability and maintained store organization
Drove sales by providing exceptional customer service and product knowledge.
Managed inventory levels to ensure stock availability and minimize shortages.
Trained new associates on sales techniques and company policies.
Online Grocery Pickup Associate
4 Months
Walmart | 08.2023 - 12.2023
Prepared and staged customer orders for efficient pickup
Delivered orders while ensuring high levels of customer satisfaction
Coordinated online order fulfillment to ensure timely and accurate grocery pickups.
Assisted customers with order modifications and special requests to enhance satisfaction.
Streamlined inventory management processes, increasing efficiency in stock retrieval.
First Assistant Manager
1 Year 11 Months
Citi Trends | 06.2021 - 05.2023
Managed opening and closing procedures of the store, ensuring a smooth transition between shifts. and supported daily operations
Managed inventory, shipments, and markdowns to maintain stock levels
Supervised staff while handling customer transactions and resolving issues
Sales Associate
7 Months
Citi Trends | 06.2021 - 01.2022
Managed store opening and closing, ensuring smooth daily operations
Operated cash register accurately and assisted customers
Created attractive floor displays for merchandise changed out mannequin displays as needed
Customer Service Representative
6 Months
Family Dollar | 11.2020 - 05.2021
Operated register, stocked shelves, and assisted customers
Resolved customer inquiries and complaints efficiently to enhance satisfaction levels.
Assisted in training new staff on operational procedures and customer service protocols.
Processed transactions accurately using point-of-sale systems, ensuring compliance with company policies.
Overnight Stocker
2 Years 2 Months
Walmart | 01.2018 - 03.2020
Stocked merchandise to ensure product availability and store organization
Created visually appealing store displays to enhance customer engagement. moved stock and material from storage bin depending on holidays or special events
Stocked shelves efficiently, ensuring optimal product availability and organization.
Collaborated with team to unload shipments and manage inventory control processes.
Monitored product expiration dates, maintaining compliance with safety standards and quality assurance.
Sales Associate
7 Months
Speedway | 10.2018 - 05.2019
Operated register, stocked shelves, assisted customers with product inquiries and purchases
Facilitated customer engagement through effective product demonstrations and knowledgeable recommendations.
Managed inventory levels and ensured accurate stock counts using POS systems.
Trained and mentored new sales associates on company policies and customer service techniques.
Cashier
Wendy’s & McDonald’s | 01.2019 - 01.2019
Processed customer orders, managed transactions, and ensured store cleanliness
Processed customer transactions efficiently and accurately during high-volume service periods.
Provided exceptional customer service, resolving inquiries and complaints promptly to enhance satisfaction.
Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
Key Holder Sales Associate
9 Months
Ollies Bargain Store | 01.2018 - 10.2018
Managed store opening and closing procedures and supported daily operations
Operated register, stocked shelves, and assisted customers to enhance shopping experience