Jeff Hoagland
McMinnville,OR
Summary
Proven leader in hospitality management, adept at fostering team leadership and ensuring responsible alcohol service. At Trina And Rons Place, I elevated customer satisfaction and efficiency through expert staff training and inventory management. Achieved significant improvements in service quality by prioritizing a clean, welcoming environment and meticulous financial accuracy. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
7
7
years of professional experience
Work History
Bar Manager
Buoy 9 Restaurant And Lounge
12.2021 - 05.2024
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
Restaurant Manager
Trina And Rons Place
02.2017 - 12.2021
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Education
High School Diploma -
Warrenton High School
Warrenton, ORSkills
- Team Leadership
- Staff Training
- Health and safety
- Training and mentoring
- Responsible Alcohol Service
- Bar Management
- Inventory Management
- Staff Scheduling
Timeline
Bar Manager
Buoy 9 Restaurant And Lounge
12.2021 - 05.2024
Restaurant Manager
Trina And Rons Place
02.2017 - 12.2021
High School Diploma -
Warrenton High School
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