Jefferson Vera
Queens
Summary
Punctual and honest Sales person with solid background in multitasking environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
Paris Baguette
01.2023 - 12.2023
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Quickly and accurately counted drawers at start and end of each shift.
Assistant Manager
Dunkin Donuts
03.2022 - 11.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Sales Manager
Super Wings
02.2022 - 06.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Education
Associate of Science - Medicine
Universidad Catolica De Santiago De Guayaquil
Guayaquil, Ecuador02.2022
Skills
- Positive Attitude
- Adaptability and Dependability
- Customer Service
- Inventory Control
- Problem Solving
- Financial Reporting
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Cashier Team Lead
Paris Baguette
01.2023 - 12.2023
Assistant Manager
Dunkin Donuts
03.2022 - 11.2022
Sales Manager
Super Wings
02.2022 - 06.2022
Associate of Science - Medicine
Universidad Catolica De Santiago De Guayaquil
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