Jeffrey Malafronte
Tahoe City,CA
Summary
Energetic server and bartender with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
8
8
years of professional experience
Work History
Server
Christy Hill
Tahoe City, California
12.2022 - 10.2024
- Delivered food orders promptly and courteously.
- Upheld high standards of sanitation in accordance with health department regulations.
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
Lead Server/ Lead Bartender
Six Peaks Steak House
Olympic Valley, CA
06.2020 - 09.2022
- Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
- Calculated charges, issued table checks, and collected payments from customers.
- Worked with management to coordinate special functions and events.
Server/ Bartender
Garwoods
04.2017 - 05.2020
- Prepared drinks according to standard recipes.
- Greeted guests and provided menus.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
High School Diploma -
South Torrance High
Torrance, CA06-2002
Skills
- Daily specials memorization
- Team member support
- Food sales and promotion
- Wine service
- Responsible beverage service
- Point-of-sale system
- Upselling techniques
- Cash handling
- Multitasking and organization
- Exceptional customer service
Timeline
Server
Christy Hill
12.2022 - 10.2024
Lead Server/ Lead Bartender
Six Peaks Steak House
06.2020 - 09.2022
Server/ Bartender
Garwoods
04.2017 - 05.2020
High School Diploma -
South Torrance High