Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Jeffrey Palacio-Cortez

Stockton,CA

Summary

Organized and detail oriented individual with 12 years of experience in customer service with effective communication skills. Ability to adapt to a dynamic environment with changing priorities. Eager to join a highly motivated team and contribute to providing excellent service to its customers.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Medical Assistant

Community Medical Centers, Inc.
Stockton, CA
02.2012 - 03.2024
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical histories, documented vital signs, medication information, symptoms, and allergies.
  • Scheduled appointments, registered patients, answered phone calls, verified insurance coverage and collected payments.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.

Custodian

We Care Janitorial
Stockton , CA
12.2010 - 04.2012
  • Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
  • Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
  • Maintaining the security of the building by locking doors after hours; ensuring all entrances are closed securely.

Crew Member

Arby's
Stockton , CA
11.2004 - 02.2005
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Demonstrated strong multitasking abilities, handling multiple orders without compromising quality or efficiency.

Education

Associate of Applied Science - Medical Assisting

Heald College
Stockton, CA
10-2011

Skills

  • Safe Food Handling
  • Drive-Thru Operations
  • Inventory Restocking
  • Food Preparation
  • Customer Service
  • Sales expertise
  • Integrity and Honesty
  • Teamwork and Collaboration

Certification

  • BLS (CPR/AED) Certified, American Heart Association

-February 2023 - February 2025

Languages

Spanish
Limited

References

References available upon request.

Timeline

Medical Assistant

Community Medical Centers, Inc.
02.2012 - 03.2024

Custodian

We Care Janitorial
12.2010 - 04.2012

Crew Member

Arby's
11.2004 - 02.2005

Associate of Applied Science - Medical Assisting

Heald College

Similar Profiles

CREATE PROFILE
Jeffrey Palacio-Cortez