Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
Bartender
JEFFREY WILLEY

JEFFREY WILLEY

Los Angeles,CA

Summary

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

19
19
years of professional experience

Work History

Bartender

C.C. Attles
06.2013 - 05.2025
  • Company Overview: Neighborhood pub style gay bar with weekly events, including Seattle Gaymers, ASL, Karaoke Bingo, Rugby / Softball, and monthly dance parties.
  • Uphold complete knowledge of all menu items, liquor brands, beers, and non-alcoholic selections.
  • Taking inventory and managing payment to vendors, when needed.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender, Manager on Duty

Charlies on Broadway
12.2005 - 06.2015
  • Company Overview: A Seattle institution, Charlies on Broadway was a pub style restaurant with bar service.
  • As Manager on Duty, offered customer support to patrons as needed.
  • Managed food and beverage service as lead bartender.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender

The Lobby Bar
01.2009 - 01.2013
  • Company Overview: The Lobby Bar was a craft bar in the heart of Capital Hill serving an upscale clientele.
  • Crafted signature cocktails and drink specials.
  • Trained and supervised new bar staff.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.

Education

Bachelor of Arts - Theatre

Cornish School of The Arts
Seattle, WA
05.2005

Skills

  • Service excellence
  • Effective conflict resolution
  • Bank Reconciliation
  • Effective time management
  • Quick learner of technology systems
  • RBS Server and Alcohol Certified
  • Extensive Knowledge of contemporary and classic drink menus
  • Strong multitasking
  • Collaborative mindset

Accomplishments

  • Named Bartender of the Year by Knights of Mantra 2015
  • Stoli Cocktail Contest winner Seattle 2011

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Bartender

C.C. Attles
06.2013 - 05.2025

Bartender

The Lobby Bar
01.2009 - 01.2013

Bartender, Manager on Duty

Charlies on Broadway
12.2005 - 06.2015

Bachelor of Arts - Theatre

Cornish School of The Arts

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