Jelayah Arnold
Mobile,AL
Summary
Dedicated shift leader with expertise in customer service, team collaboration, and training. Committed to maintaining high food safety standards while managing inventory efficiently.
Overview
5
5
years of professional experience
Work History
Shift Leader
Wetzel's Pretzels
Mobile, Alabama
08.2025 - Current
- Prepared and baked pretzels to meet daily product requirements.
- Operated cash register, handling customer transactions efficiently.
- Maintained cleanliness of work areas, ensuring food safety standards.
- Trained new staff on company protocols and customer service standards.
- Managed inventory levels and coordinated product restocks as needed.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
Restaurant Team Member
Panda Express
Mobile, Alabama
01.2023 - 10.2024
- Provided exceptional customer service in fast-paced restaurant environment.
- Provided exceptional service to high volume of daily customers.
- Collaborated with team to deliver timely service of items.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Assisted in training new staff on operational procedures.
Restuarant Crew Member
McDonald's
Mobile, Alabama
06.2021 - 12.2022
- Performed cashier duties such as taking orders, receiving payments, and providing change to customers.
- Interacted pleasantly with guests to deliver quality customer service.
- Assisted customers with menu selection and provided recommendations
- Upselling
- Organized and restocked supplies to support operations and team productivity.
- Worked within a team environment while maintaining positive attitude towards staff members.
Education
Associate of Science - General Studies
Bishop State Community College
Mobile, AL05-2026
High School Diploma -
Theodore High School
Theodore, AL05-2024
Skills
- Customer service
- Inventory management
- Employee training
- Team collaboration
- Time management
- Conflict resolution
- Cash handling
- Food safety practices
Availabilty
- Monday: School 9:30-10:45am
- Tuesday: OPEN
- Wednesday: School 9:30-10:45am, School 5:30-6:45pm
- Thursday: OPEN
- Friday: OPEN
- Saturday: OPEN
- Sunday: OPEN
Timeline
Shift Leader
Wetzel's Pretzels
08.2025 - Current
Restaurant Team Member
Panda Express
01.2023 - 10.2024
Restuarant Crew Member
McDonald's
06.2021 - 12.2022
Associate of Science - General Studies
Bishop State Community College
High School Diploma -
Theodore High School