Summary
Overview
Work History
Education
Skills
Timeline
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Jena Lansdell

Dispatcher
Madison,AL

Summary

Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work History

Dispatcher

Madison City Police
Madison , Alabama
08.2022 - Current

Dispatch for Madison City Police Department and Madison City Fire. Answer 911 calls and any non emergency calls.

Receptionist

Shoals Kidney And Hypertension
Florence, Alabama
08.2019 - 12.2019

Ensure that patients are checked in for their appointments. Filing charts and collecting patient copays.

Pre-Registration

North Alabama Medical Center
Florence, Alabama
05.2019 - 08.2019

Ensure all patient information is accurate. Ensure that all patients are pre-registered for their testing and surgeries.

Emergency Room Technician

Huntsville Hospital
Huntsville, Alabama
05.2018 - 03.2019

My duties were to give exceptional patient care within the emergency department and hospital. Phlebotomy, to high quality resuscitation, EKG's, vital signs and transporting patients to beds on the floor once admitted.

Emergency Room Registration Clerk

Huntsville Hospital
Madison , Alabama
01.2017 - 05.2018

My responsibilities are to collect copay's from each patient, update each patients chart information. I also handled confidential patient information daily, while making sure that each patient that enters the emergency department is identified by ID and a arm band.

Physician Office Representative

TN Valley Pain Consultants
Huntsville , Alabama
11.2015 - 02.2017

My responsibilities were to make sure every patient is pre registered correctly and all patient information is up to date. Collected all no shows at the end of the day and notify my supervisor of all the no show patients who are to be charged a no show fee for their missed appointment. Rescheduled appointments and add ons. Made sure these patients paperwork were removed from the day they canceled or rescheduled and I would reverse their appointments out to their pending appointment and place the paperwork in the correct place. My greatest accomplishment while working this position was that I registered the most patients in the registration department.

Patient Registration Representative

Madison Hospital
Madison , Alabama
04.2014 - 11.2015

My responsibilities were to collect copay's from patients and update each patients chart information. I also handled confidential patient information daily, while making sure that each patient that entered the emergency department is identified by ID and a arm band.

Education

High School Diploma -

Sparkman High School
Harvest, AL
08.2008 - 05.2011

Skills

    Dispatching

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Timeline

Dispatcher

Madison City Police
08.2022 - Current

Receptionist

Shoals Kidney And Hypertension
08.2019 - 12.2019

Pre-Registration

North Alabama Medical Center
05.2019 - 08.2019

Emergency Room Technician

Huntsville Hospital
05.2018 - 03.2019

Emergency Room Registration Clerk

Huntsville Hospital
01.2017 - 05.2018

Physician Office Representative

TN Valley Pain Consultants
11.2015 - 02.2017

Patient Registration Representative

Madison Hospital
04.2014 - 11.2015

High School Diploma -

Sparkman High School
08.2008 - 05.2011
Jena LansdellDispatcher