Jena Zimmerman
Springfield,OH
Summary
Proven Property Manager with a track record of enhancing tenant satisfaction and retention at Coughlin Realty through effective complaint resolution and maintenance oversight. Skilled in property inspections and lease renewals, complemented by a strong focus on customer service. Demonstrates exceptional staff management abilities, ensuring efficient property operations.
Overview
9
9
years of professional experience
Work History
Property Manager
Coughlin Realty
03.2022 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Home Health Aide
Always Neighbors
04.2016 - 03.2022
- Assisted disabled clients to support independence and well-being.
- Followed nutritional plans to prepare optimal meals.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
Education
General -
London High School
London, OH06.2003
Skills
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
- Lease Renewals
- Staff Management
Timeline
Property Manager
Coughlin Realty
03.2022 - Current
Home Health Aide
Always Neighbors
04.2016 - 03.2022
General -
London High School